Expert Systems Engineer with 5+ Years of Experience | Microsoft 365 & Azure Specialist

Are you looking for a seasoned professional to secure, manage, or troubleshoot your cloud infrastructure? I am a BSc (Hons) in Computing graduate with over 5 years of hands-on experience in IT Operations, Microsoft 365 Administration, and System Engineering.

Having worked in both Managed Service Provider (MSP) and internal SysAdmin roles, I specialize in delivering high-tier (L1–L3) technical support and seamless cloud migrations.

What I offer:

Microsoft 365 Mastery: Expert administration of Exchange Online, SharePoint, Teams, and MS Intune.

Azure & Entra ID: Managing identities, security groups, and MFA (Microsoft Security Certified).

L1–L3 Support: Rapid troubleshooting of complex mail flow issues, Outlook sync errors, and server escalations.

Infrastructure & Security: Active Directory management, Windows Server administration, and security hardening (SC-900/SC-401 standards).

ITIL Excellence: Professional incident and request management to ensure your business stays online.

Certifications & Education:

BSc (Hons) Computing – Wrexham University

Microsoft 365 Fundamentals (MS-900)

Microsoft Security Certifications (SC-900 / SC-401)

CompTIA A+ & Cisco Ethical Hacker

I deliver reliable, enterprise-grade IT solutions tailored to your business needs. Let’s optimize your systems today.