Presentation
Services I deliver:
1. Operating Model Design & Scaling — org structure, roles, OKR/KPI frameworks, capacity planning, P&L ownership models, and operating rhythms (weekly/monthly/quarterly) that connect daily execution to strategic goals
2. Revenue Operations & CRM — CRM selection and implementation, ARR/pipeline forecasting, churn analytics, deal-risk scoring, renewal operations, and revenue reporting for leadership
3. Process Optimisation (Lean Six Sigma / DMAIC) — end-to-end process audits, bottleneck removal, lifecycle handoff redesign (sales → onboarding → success), billing/finance automation, and manual workload reduction
4. Operational Analytics & Reporting — KPI/OKR dashboards, ARR/MRR/churn reporting, board-ready MBR/QBR packs, and scenario-based forecasting models
5. Fundraising Support — investor-ready financial models, forecasting with <5% variance, KPI storytelling for pitch decks, and data room / due-diligence prep
6. Strategy & Execution Planning — I don't just advise, I implement hands-on with your team: discover, design, deploy, optimise
Proven outcomes: 100% sales target attainment with <5% forecast variance, 25% team productivity improvement, 90%+ ARR retention for high growth businesses, 50% customer churn reduction, 30% reduction in manual workload, 14% operational cost savings.
Ideal for early-stage founders and growing SMEs who need senior operations expertise without a full-time hire. Based in Singapore, working across Southeast Asia.
Let's talk about your operations.

