Sana Dabbagh

I'm a tanner.
Specializing in customer service and technical support
customer support specialist
Experience: I have sufficient experience in this field and combine a deep understanding of the technical problems faced by customers with proven practical experience in technical support and customer service.
Technical skills: I am good at dealing with CRM systems to document customer history and manage support tickets effectively, and I am also good at dealing with Office programs with what this field requires, and I have enough experience to deal with e-commerce platforms (basket, Zed, Shopify, ...).
Language Skills: I am fluent in classical Arabic, Gulf dialect, and Syrian dialect, and my English is very good at B2 level.
Problem solving: I communicate with the client and understand the client's problems and follow up with him until they are efficiently resolved or clarified the cause of the problem and help him step by step in case he has any questions.
Work flexibility: I am distinguished by the ability to work independently or in a team form to accomplish the task effectively and perfectly, and I have the skill of time management and organizing ideas to provide the best services.
I look forward to being part of your team by giving me the opportunity to contribute my experience and skills to your esteemed company and thank you for your interest and cooperation