I provide reliable IT support, system administration, and cybersecurity assistance for businesses and remote teams. My experience includes troubleshooting Windows systems, hardware and software issues, Microsoft 365, Active Directory, user accounts, permissions, device configuration, network troubleshooting, and IT ticket management. I can help with user onboarding, account and access management, system configuration, technical troubleshooting, and day-to-day IT operations. I also have experience with Microsoft Entra ID, MFA, Conditional Access, and identity and access management. I focus on resolving issues efficiently, communicating clearly with users, and providing practical solutions that keep IT systems secure and operational.