Aliesha Calderon

I am a dedicated Customer Service and Administrative Support Professional with over 2 years of experience providing exceptional customer support in fast-paced environments. I specialize in handling inbound calls, email correspondence, live chat support, order processing, returns, refunds, follow-ups, and back-office operations. My goal is to deliver efficient solutions while ensuring a positive customer experience.

I am highly organized, detail-oriented, and capable of managing multiple tasks simultaneously while maintaining accuracy and professionalism. I am comfortable working independently in remote environments and quickly adapting to new systems, processes, and technologies.

Services I Offer:

Customer Service Support

Email Management

Live Chat Support

Inbound Call Handling

Customer Follow-Ups

Order Processing

Returns and Refund Management

Data Entry

Administrative Support

Back-Office Operations

CRM Management

Calendar and Appointment Scheduling

Document Organization

Customer Inquiry Resolution

Virtual Assistant Services

Key Skills:

Excellent Communication

Problem Solving

Time Management

Attention to Detail

Multitasking

Customer Relationship Management

Adaptability

Team Collaboration

Remote Work Efficiency