Andrea Cortes
Cork, Ireland
Andrea Cortes
Operations & Logistics Administrator
Category : Logistics and supply chain
Administrator & Supply Chain Specialist with experience supporting logistics, warehouse operations, purchasing, and commercial processes. I help businesses stay organized, meet deadlines, and keep operations running smoothly by managing documentation, systems, and communication between customers, suppliers, and operations teams.
Skilled in shipment coordination, shipping documentation, WMS support, data management, customer service, and issue resolution. I ensure accuracy, compliance, and efficient workflows while handling orders, returns, transport tracking, and operational reports.
Highly organized, detail-oriented, and proactive, with strong communication skills in English and Spanish and experience working in fast-paced international environments.
Skilled in shipment coordination, shipping documentation, WMS support, data management, customer service, and issue resolution. I ensure accuracy, compliance, and efficient workflows while handling orders, returns, transport tracking, and operational reports.
Highly organized, detail-oriented, and proactive, with strong communication skills in English and Spanish and experience working in fast-paced international environments.
Working hours
- Monday:17h00 To 21h00
- Tuesday:17h00 To 21h00
- Wednesday:17h00 To 21h00
- Thursday:17h00 To 21h00
- Friday:17h00 To 21h00
- Saturday:Not available
- Sunday:Not available
- Processing documentation and operating IT systems as required.
- Direct communication with customer contacts by email.
- Identifying opportunities and developing plans to meet deadlines, customer expectations, and best practices, while streamlining processes.
- Addressing customer concerns immediately and ensuring all communications are timely and in the agreed format.
- Supporting WMS maintenance: troubleshooting, raising tickets, and assisting operations.
- Preparing and managing Dangerous Goods (DG) shipments.
- Direct communication with customer contacts by email.
- Identifying opportunities and developing plans to meet deadlines, customer expectations, and best practices, while streamlining processes.
- Addressing customer concerns immediately and ensuring all communications are timely and in the agreed format.
- Supporting WMS maintenance: troubleshooting, raising tickets, and assisting operations.
- Preparing and managing Dangerous Goods (DG) shipments.
- Maintained client records and managed security documentation.
- Configured radios and mobile phones for guards, including their respective
apps.
- Tracked inventory of security equipment and supplies.
- Prepared reports on operations and staff performance on Incident Tracker.
- Assisted with queries and built client contracts.
- Configured radios and mobile phones for guards, including their respective
apps.
- Tracked inventory of security equipment and supplies.
- Prepared reports on operations and staff performance on Incident Tracker.
- Assisted with queries and built client contracts.
- Scheduled and managed inbound/outbound shipments, ensuring timely
delivery.
- Handled shipping paperwork like bills of lading, labels, and customs forms.
- Tracked and assessed transport providers for on-time deliveries and service quality.
- Updated stakeholders on shipment status and resolved delays.
- Coordinated with drivers and transporters for smooth operations.
- Ensured transportation met safety, customs, and legal regulations.
- Confirmed correct goods were shipped and inventory was updated.
- Oversaw transportation of returns and rejections.
- Addressed customer inquiries related to transportation issues.
delivery.
- Handled shipping paperwork like bills of lading, labels, and customs forms.
- Tracked and assessed transport providers for on-time deliveries and service quality.
- Updated stakeholders on shipment status and resolved delays.
- Coordinated with drivers and transporters for smooth operations.
- Ensured transportation met safety, customs, and legal regulations.
- Confirmed correct goods were shipped and inventory was updated.
- Oversaw transportation of returns and rejections.
- Addressed customer inquiries related to transportation issues.
- Managed the final administrative processes of purchases.
- Email management.
- Sent, tracked, and modified orders.
- Controlled and confirmed loading and unloading.
- Managed incidents and changes related to the buying and selling process.
- Responsible for data management in the system.
- Email management.
- Sent, tracked, and modified orders.
- Controlled and confirmed loading and unloading.
- Managed incidents and changes related to the buying and selling process.
- Responsible for data management in the system.
- Acquired customers and suppliers.
- Negotiated prices, terms, and conditions with clients, ensuring mutually beneficial agreements.
- Sent work orders to suppliers with customer requirements.
- Arranged logistics transport to ensure accurate and timely delivery.
- Handled order discrepancies, returns, and customer complaints professionally.
- Managed and updated the database.
- Negotiated prices, terms, and conditions with clients, ensuring mutually beneficial agreements.
- Sent work orders to suppliers with customer requirements.
- Arranged logistics transport to ensure accurate and timely delivery.
- Handled order discrepancies, returns, and customer complaints professionally.
- Managed and updated the database.
Background in International Trade and International Studies, with knowledge of global business operations, cross-border logistics, and commercial processes. Trained in how international markets function, including supply chains, trade documentation, and coordination between suppliers, clients, and transport providers across different countries.
This education supports my ability to work with international clients, understand export/import procedures, manage documentation accurately, and communicate effectively in multicultural business environments.
It also strengthens my approach to problem-solving, organization, and understanding how administrative and logistics processes connect within global operations.
This education supports my ability to work with international clients, understand export/import procedures, manage documentation accurately, and communicate effectively in multicultural business environments.
It also strengthens my approach to problem-solving, organization, and understanding how administrative and logistics processes connect within global operations.
- First Aid Response 06/01/2026
![First Aid Response]()
First Aid Response qualification equips individuals to provide immediate care in medical emergencies until professional help arrives. - Dangerous Goods 16/08/2025
![Dangerous Goods]()
Dangerous Goods Qualification ensures safe handling, packaging, and transport of hazardous materials in compliance with international regulations.
- 🇬🇧 English
- 🇪🇸 Spanish
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