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Presentation
Bilingual in French and English, I support entrepreneurs and companies in the management of their daily administrative and operational activities, so that you can focus on the essentials.
Trained in an English-speaking environment, in recruitment agencies in the United Kingdom, I have developed a solid expertise in demanding and multilingual contexts: agenda and inbox management, databases, reporting, invoicing, CRM, HR and recruitment processes, process implementation, administrative management.
The services I offer:
- Mailbox management and professional communication (English and French)
- Databases, invoicing and internal processes
- HR and administrative support
- Management of recruitment processes
- Agenda management, planning and coordination
- Customer relationship management/customer service
One-off or recurring, my intervention adapts to your needs. I am operational quickly, autonomous, organized and detail-oriented.
A question? A specific need? Do not hesitate to contact me and I will answer you as soon as possible.
Trained in an English-speaking environment, in recruitment agencies in the United Kingdom, I have developed a solid expertise in demanding and multilingual contexts: agenda and inbox management, databases, reporting, invoicing, CRM, HR and recruitment processes, process implementation, administrative management.
The services I offer:
- Mailbox management and professional communication (English and French)
- Databases, invoicing and internal processes
- HR and administrative support
- Management of recruitment processes
- Agenda management, planning and coordination
- Customer relationship management/customer service
One-off or recurring, my intervention adapts to your needs. I am operational quickly, autonomous, organized and detail-oriented.
A question? A specific need? Do not hesitate to contact me and I will answer you as soon as possible.
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Background
Co-founder
Co-founder Payrat, a quality clothing brand. As such, I developed skills in textile sourcing, art direction, brand management and content strategy with a strong sensitivity for timeless aesthetics.
Head of Operation
Head of Operations in a Professional Services firm specialising in market finance in London. Responsible for the overall operational management: structuring of internal processes, coordination of teams, management of KPIs, management of CRM tools and reporting. Experience in an international environment, focused on performance and operational excellence.
Office Manager
Office Manager in a recruitment agency specialising in multilingual profiles in London, with a scope extended to "temp desk" support. Skills developed: complete administrative management, operational coordination, recruitment and monitoring of temporary placements, candidate and client relations, contract management and compliance. International, multilingual and high-speed environment.
Customer Service Supervisor
Customer Service Supervisor in an online jewelry store specializing in engagement rings and wedding bands. Omnichannel customer service management (chat, phone, email, private appointments) and team coaching. Skills developed: customer relations, complaint management, team coordination and support for the purchase of products with high monetary and sentimental value.
Master 2 LEA
Master 1
Awarded a Letter of Mastery in International Business Communication by the Lundquist College of Business.
LEA License
🇬🇧English 🇫🇷French
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Working hours
Monday â–ª Today
From09h00To18h00
Tuesday
From09h00To18h00
Wednesday
From09h00To18h00
Thursday
From09h00To18h00
Friday
From09h00To18h00
Saturday
Closed
Sunday
Closed
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