Research and verify HOA and property information across multiple US states using public records, company websites, and online databases.
Manage and maintain Salesforce records by updating community information, board members, management companies, and contact details with high accuracy.
Completed priority research projects originally estimated for two months within approximately one month by improving research workflow and organization.
Validated ownership records, HOA structures, unit counts, and property classifications while maintaining data integrity.
Collaborated with internal teams to support sales initiatives by delivering reliable prospect data for outreach campaigns.

Supported lead generation and prospect research for sales campaigns.
Managed CRM updates, client records, and administrative documentation.
Assisted with appointment setting and sales support activities.
Created marketing materials and presentation assets using Canva.

Sourced qualified candidates using LinkedIn Recruiter, Boolean search techniques, job boards, and internal databases.
Scheduled interviews and maintained accurate applicant records within the ATS.
Assisted recruiters with candidate communications, interview coordination, and recruitment administration.
Maintained candidate databases while ensuring accuracy and timely status updates throughout the hiring process.

Screened and evaluated hundreds of resumes weekly for healthcare, logistics, IT, and customer service positions across the United States.
Conducted phone screenings and initial interviews to assess candidate qualifications, communication skills, and job fit.
Utilized ATS platforms including Greenhouse, Taleo, and Sevayo to manage candidate pipelines and recruitment workflows.
Reduced average hiring turnaround by contributing to efficient sourcing and candidate screening processes.
Coordinated with recruiters and hiring managers to ensure timely candidate endorsements and interview scheduling.

Assisted customers with account inquiries while maintaining high customer satisfaction standards.
Resolved customer concerns through effective communication and problem-solving.
Maintained accurate documentation of customer interactions within company systems.