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Presentation
Most founders who hire a VA end up managing the VA themselves. That defeats the entire purpose.
At AQA Connect, we build the system before we place the person. Every engagement starts with a role definition and SOP build so your VA has a clear job, clear standards, and clear accountability from day one.
You do not manage the VA. We do.
Here is what happens when you book the VA Launchpad:
+ Week 1: We define the role and build your SOPs
+ Week 2: We source and vet candidates against the built role
+ Week 3: VA is selected and onboarding begins
+ Week 4: VA is active, performing, and being monitored
What is included:
+ Role definition and SOP build before placement
+ VA sourced and vetted against the built role
+ 30-day structured onboarding protocol
+ Bi-weekly performance check-in
+ One VA up to 20 hours per week
+ One replacement guarantee within 12 months
This is not a VA agency. This is managed remote operations. Book a time with us if you are done trying to figure out the hiring yourself.
At AQA Connect, we build the system before we place the person. Every engagement starts with a role definition and SOP build so your VA has a clear job, clear standards, and clear accountability from day one.
You do not manage the VA. We do.
Here is what happens when you book the VA Launchpad:
+ Week 1: We define the role and build your SOPs
+ Week 2: We source and vet candidates against the built role
+ Week 3: VA is selected and onboarding begins
+ Week 4: VA is active, performing, and being monitored
What is included:
+ Role definition and SOP build before placement
+ VA sourced and vetted against the built role
+ 30-day structured onboarding protocol
+ Bi-weekly performance check-in
+ One VA up to 20 hours per week
+ One replacement guarantee within 12 months
This is not a VA agency. This is managed remote operations. Book a time with us if you are done trying to figure out the hiring yourself.
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Portfolio
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Offered services
will serve as your fractional COO and install operational discipline in your business
You already know what is broken. You just need someone to own fixing it.
The Scaler Pod is your fractional COO engagement. We install KPI dashboards your team actually uses, run process optimization ...
3500 $
I will audit your business operations and deliver a prioritized action plan
You know something is broken. You just cannot put your finger on exactly what it is.
That is what the Ops Health Check fixes.
In four weeks we conduct a full operational audit of your business. We ...
2500 $ Per product
I will build and manage a remote ops team of up to 3 VAs with full accountability chain
Package: $4,000/month
Description:
Multi-VA deployment with an escalation matrix, accountability chain, and monthly ops reporting delivered directly to the founder.
This is remote team ...
4000 $
I will deploy a full-time managed VA with KPI tracking and monthly QA audits
Package: $2,500/month
Description:
Full-time VA support with everything built around it.
This includes everything in the Launchpad tier plus a full-time VA up to 40 hours per week, a KPI dashboard ...
2500 $
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I will place and manage a part-time VA inside a built operations system
Package: $1,500/month
Description:
This is not a VA listing. This is a managed placement.
Before anyone starts work, we define the role, build the SOPs, and create the onboarding protocol. Then we ...
1500 $
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Background
Senior Operations Consultant / Fractional COO
Embedded operator for 10+ companies across e-commerce, SaaS, real estate, self-storage, and service industries. Built and managed end-to-end operating systems including workflows, KPIs, dashboards, team structures, and SOP libraries.
• Recovered $48K+ in aged receivables within 60 days by mapping full customer lifecycle, automating payment triggers, and installing escalation SOPs for a 3-state self-storage business.
• Increased team productivity by 30%+ across multi-industry engagements by architecting cross-functional operational frameworks using ClickUp, Zapier, and HubSpot.
• Cut weekly reporting time from 8 hours to 1.5 hours through dashboard automation and systems integration across finance, HR, and service delivery.
• Reduced offshore team turnover by 30% by standardizing recruitment, onboarding, and performance tracking for PH, LATAM, and EMEA-based staff.
• Delivered 25–35% efficiency gains on average per client engagement; founders recovered 8–12 hours per week in operational capacity.
• Developed industry-specific KPI dashboards for productivity, labor cost, client cycle time, and financial metrics across six distinct verticals.
• Deployed proprietary R.E.M.O.T.E. Framework (Review, Establish, Match, Onboard, Track, Evolve) for remote team design and human capital management.
Team
• Recovered $48K+ in aged receivables within 60 days by mapping full customer lifecycle, automating payment triggers, and installing escalation SOPs for a 3-state self-storage business.
• Increased team productivity by 30%+ across multi-industry engagements by architecting cross-functional operational frameworks using ClickUp, Zapier, and HubSpot.
• Cut weekly reporting time from 8 hours to 1.5 hours through dashboard automation and systems integration across finance, HR, and service delivery.
• Reduced offshore team turnover by 30% by standardizing recruitment, onboarding, and performance tracking for PH, LATAM, and EMEA-based staff.
• Delivered 25–35% efficiency gains on average per client engagement; founders recovered 8–12 hours per week in operational capacity.
• Developed industry-specific KPI dashboards for productivity, labor cost, client cycle time, and financial metrics across six distinct verticals.
• Deployed proprietary R.E.M.O.T.E. Framework (Review, Establish, Match, Onboard, Track, Evolve) for remote team design and human capital management.
Team
Co-Founder & General Manager
• Grew revenue by 25% YoY through market analysis, CRM implementation, and coordinated marketing campaigns.
• Built end-to-end supply chain and event operations systems managing 45+ literacy events annually using Airtable and Google Sheets.
• Awarded 2015 Small Business Award — United Chamber of Commerce; recognized by U.S. Congress and California Legislature for community innovation.
• Built end-to-end supply chain and event operations systems managing 45+ literacy events annually using Airtable and Google Sheets.
• Awarded 2015 Small Business Award — United Chamber of Commerce; recognized by U.S. Congress and California Legislature for community innovation.
Team Manager — Mortgage & Foreclosure Operations
Managed 498 employees across 3 multi-site locations during peak foreclosure recovery period. Accountable for quality assurance, KPI performance, budget forecasting, and cross-site operational consistency.
• Reduced repeat call volume by 40% within 6 months by introducing KPI dashboards, root-cause tracking, and retraining 120 managers across 3 states.
• Cut departmental costs by 15% through process streamlining and automated audit reporting via Excel macros and SharePoint integration.
• Increased branch sales by 25% as Branch Manager (Thousand Oaks, CA) through targeted sales strategy and compliance training.
• Standardized SOPs across all 3 states; created scalable QA system later adopted by other business units company-wide.
• Developed financial reports and budget forecasts for the Foreclosure department; delivered all projects within timeline and cost constraints.
• Reduced repeat call volume by 40% within 6 months by introducing KPI dashboards, root-cause tracking, and retraining 120 managers across 3 states.
• Cut departmental costs by 15% through process streamlining and automated audit reporting via Excel macros and SharePoint integration.
• Increased branch sales by 25% as Branch Manager (Thousand Oaks, CA) through targeted sales strategy and compliance training.
• Standardized SOPs across all 3 states; created scalable QA system later adopted by other business units company-wide.
• Developed financial reports and budget forecasts for the Foreclosure department; delivered all projects within timeline and cost constraints.
Co-Founder & Managing Consultant
• Built and led business development operations for a BPO consultancy serving multiple clients; designed performance tracking systems and training programs.
• Managed budget adherence, operational planning, and client delivery across all engagements.
• Managed budget adherence, operational planning, and client delivery across all engagements.
Bachelor of Science in Business Administration — Major in Management
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday â–ª Today
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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