AQA Connect LLC
Houston, United States
AQA Connect LLC
Managed VA Placement and Remote Operations
Category : Business management
Most founders who hire a VA end up managing the VA themselves. That defeats the entire purpose.
At AQA Connect, we build the system before we place the person. Every engagement starts with a role definition and SOP build so your VA has a clear job, clear standards, and clear accountability from day one.
You do not manage the VA. We do.
Here is what happens when you book the VA Launchpad:
+ Week 1: We define the role and build your SOPs
+ Week 2: We source and vet candidates against the built role
+ Week 3: VA is selected and onboarding begins
+ Week 4: VA is active, performing, and being monitored
What is included:
+ Role definition and SOP build before placement
+ VA sourced and vetted against the built role
+ 30-day structured onboarding protocol
+ Bi-weekly performance check-in
+ One VA up to 20 hours per week
+ One replacement guarantee within 12 months
This is not a VA agency. This is managed remote operations. Book a time with us if you are done trying to figure out the hiring yourself.
At AQA Connect, we build the system before we place the person. Every engagement starts with a role definition and SOP build so your VA has a clear job, clear standards, and clear accountability from day one.
You do not manage the VA. We do.
Here is what happens when you book the VA Launchpad:
+ Week 1: We define the role and build your SOPs
+ Week 2: We source and vet candidates against the built role
+ Week 3: VA is selected and onboarding begins
+ Week 4: VA is active, performing, and being monitored
What is included:
+ Role definition and SOP build before placement
+ VA sourced and vetted against the built role
+ 30-day structured onboarding protocol
+ Bi-weekly performance check-in
+ One VA up to 20 hours per week
+ One replacement guarantee within 12 months
This is not a VA agency. This is managed remote operations. Book a time with us if you are done trying to figure out the hiring yourself.
Portfolio
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
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Embedded operator for 10+ companies across e-commerce, SaaS, real estate, self-storage, and service industries. Built and managed end-to-end operating systems including workflows, KPIs, dashboards, team structures, and SOP libraries.
• Recovered $48K+ in aged receivables within 60 days by mapping full customer lifecycle, automating payment triggers, and installing escalation SOPs for a 3-state self-storage business.
• Increased team productivity by 30%+ across multi-industry engagements by architecting cross-functional operational frameworks using ClickUp, Zapier, and HubSpot.
• Cut weekly reporting time from 8 hours to 1.5 hours through dashboard automation and systems integration across finance, HR, and service delivery.
• Reduced offshore team turnover by 30% by standardizing recruitment, onboarding, and performance tracking for PH, LATAM, and EMEA-based staff.
• Delivered 25–35% efficiency gains on average per client engagement; founders recovered 8–12 hours per week in operational capacity.
• Developed industry-specific KPI dashboards for productivity, labor cost, client cycle time, and financial metrics across six distinct verticals.
• Deployed proprietary R.E.M.O.T.E. Framework (Review, Establish, Match, Onboard, Track, Evolve) for remote team design and human capital management.
Team
• Recovered $48K+ in aged receivables within 60 days by mapping full customer lifecycle, automating payment triggers, and installing escalation SOPs for a 3-state self-storage business.
• Increased team productivity by 30%+ across multi-industry engagements by architecting cross-functional operational frameworks using ClickUp, Zapier, and HubSpot.
• Cut weekly reporting time from 8 hours to 1.5 hours through dashboard automation and systems integration across finance, HR, and service delivery.
• Reduced offshore team turnover by 30% by standardizing recruitment, onboarding, and performance tracking for PH, LATAM, and EMEA-based staff.
• Delivered 25–35% efficiency gains on average per client engagement; founders recovered 8–12 hours per week in operational capacity.
• Developed industry-specific KPI dashboards for productivity, labor cost, client cycle time, and financial metrics across six distinct verticals.
• Deployed proprietary R.E.M.O.T.E. Framework (Review, Establish, Match, Onboard, Track, Evolve) for remote team design and human capital management.
Team
• Grew revenue by 25% YoY through market analysis, CRM implementation, and coordinated marketing campaigns.
• Built end-to-end supply chain and event operations systems managing 45+ literacy events annually using Airtable and Google Sheets.
• Awarded 2015 Small Business Award — United Chamber of Commerce; recognized by U.S. Congress and California Legislature for community innovation.
• Built end-to-end supply chain and event operations systems managing 45+ literacy events annually using Airtable and Google Sheets.
• Awarded 2015 Small Business Award — United Chamber of Commerce; recognized by U.S. Congress and California Legislature for community innovation.
Managed 498 employees across 3 multi-site locations during peak foreclosure recovery period. Accountable for quality assurance, KPI performance, budget forecasting, and cross-site operational consistency.
• Reduced repeat call volume by 40% within 6 months by introducing KPI dashboards, root-cause tracking, and retraining 120 managers across 3 states.
• Cut departmental costs by 15% through process streamlining and automated audit reporting via Excel macros and SharePoint integration.
• Increased branch sales by 25% as Branch Manager (Thousand Oaks, CA) through targeted sales strategy and compliance training.
• Standardized SOPs across all 3 states; created scalable QA system later adopted by other business units company-wide.
• Developed financial reports and budget forecasts for the Foreclosure department; delivered all projects within timeline and cost constraints.
• Reduced repeat call volume by 40% within 6 months by introducing KPI dashboards, root-cause tracking, and retraining 120 managers across 3 states.
• Cut departmental costs by 15% through process streamlining and automated audit reporting via Excel macros and SharePoint integration.
• Increased branch sales by 25% as Branch Manager (Thousand Oaks, CA) through targeted sales strategy and compliance training.
• Standardized SOPs across all 3 states; created scalable QA system later adopted by other business units company-wide.
• Developed financial reports and budget forecasts for the Foreclosure department; delivered all projects within timeline and cost constraints.
• Built and led business development operations for a BPO consultancy serving multiple clients; designed performance tracking systems and training programs.
• Managed budget adherence, operational planning, and client delivery across all engagements.
• Managed budget adherence, operational planning, and client delivery across all engagements.
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