Arshath Mohamed Ismath

I’m a results-driven B2B Client Success and Implementation Specialist with nearly 4 years of experience managing enterprise accounts, driving onboarding, and delivering measurable business growth across international markets.

At Zoho, I managed 100+ enterprise clients end-to-end from onboarding to renewal reducing churn by 20% and increasing expansion revenue by 40% through data-driven engagement, upselling strategies, and strong stakeholder management. I specialize in ERP-to-SaaS migrations, CRM integrations, and building analytics dashboards that improve visibility, adoption, and decision-making.

Currently pursuing my Master’s in International Business Management in Paris, I bring a global perspective, strong communication skills, and a customer-first mindset to every project.

If you're looking for someone who can not only execute but also think strategically about your customer lifecycle, growth, and operations I’d love to work with you.