Axelle Bekouth

A customer-oriented professional, I have concrete experience in customer relations, banking compliance and digital operations management.

I started as a customer assistant at EasyTransfert, an innovative fintech that has revolutionized the field of money transfers between communication networks in Côte d'Ivoire. In this context, I managed a large volume of customer requests (calls and messages), ensuring a fast, efficient and satisfaction-oriented process.

I then joined the compliance department of the Banque Populaire de Côte d'Ivoire, where I developed great rigor, a keen eye for detail and an ability to process sensitive information in a regulated environment.

In addition, I am the founder of Quiperds, a digital platform that I manage on a daily basis. This entrepreneurial experience leads me to manage customer relations, validate financial operations (deposits and withdrawals) and resolve disputes, while ensuring the overall smooth running of the business. It allowed me to strengthen my sense of responsibility, my ability to adapt and my effectiveness in dynamic environments.

I am now looking for opportunities in the areas of customer relations, marketing, sales or assistantship, where I will be able to use my communication skills, my sense of service and my ability to manage several priorities effectively.