Aya Amansour

Hi, I’m Aya. I’m a reliable Customer Support and Administrative Support professional with experience in short-term rentals, data management, customer service, and remote operations.

I currently provide guest support for short-term rental properties, handling guest inquiries, check-ins and check-outs, issue resolution, maintenance follow-ups, and daily coordination using property management software.

I also have experience supporting administrative and data management operations for an electrical services company, including organizing documentation, updating records, coordinating schedules, and ensuring information is accurate and up to date.

My previous experience in customer service and call quality analysis has helped me develop strong attention to detail, clear communication, and a practical problem-solving approach.

I can help with:

• Customer support via chat, email, and phone
• Guest support and reservation assistance
• Data entry and data collection
• Administrative and virtual assistant tasks
• Spreadsheet and document management
• Internet research and online surveys
• Scheduling and follow-ups
• Quality checking and data organization

I’m detail-oriented, responsive, and comfortable working independently in remote environments. I’m available for 30+ hours per week and can quickly adapt to new tools, systems, and workflows.