I act as the central link between suppliers, carriers, and customers, ensuring that the supply chain remains seamless and transparent. My role is built on precision—I manage the complex documentation and constant communication required to move goods across borders without delays."
Key Responsibilities & Achievements:
1.End-to-End Shipment Tracking: Proactively monitoring air and sea freight via platforms like 17Track and carrier portals to provide real-time status updates, reducing 'where is my order' inquiries by up to 40%.
2.Documentation Management: Preparing and verifying essential shipping documents, including Commercial Invoices, Packing Lists, and Bills of Lading, to ensure 100% compliance with customs requirements.
3.Supplier & Carrier Liaison: Serving as the primary point of contact for international suppliers to confirm production timelines, coordinate pickups, and resolve transit discrepancies immediately.
4.Inventory & Data Accuracy: Maintaining meticulously organized Google Sheets/Excel databases to track stock levels, lead times, and shipping costs, enabling better-informed purchasing decisions.
5.Problem Resolution: Identifying potential bottlenecks in the delivery chain and implementing quick solutions to maintain "On-Time Delivery" (OTD) rates.

Optimizing complex supply chain flows within one of the world's most strategic logistics hubs. At CEVA Logistics, I manage end-to-end transportation and contract logistics operations, ensuring that global trade movements align with strict KPIs and regional customs regulations.
Key Responsibilities:
1.Multimodal Shipment Coordination: Executing daily operations for Air, Ocean, and Ground freight, ensuring seamless transitions between Jebel Ali Port, Dubai World Central (DWC), and regional distribution centers.
2.Operational Control Tower Support: Utilizing CEVA’s advanced tracking systems (such as Matrix or SAP) to provide 24/7 visibility into shipment statuses, proactively identifying and mitigating transit bottlenecks.
3.Inventory & Warehouse Management: Coordinating with warehouse teams at CEVA’s 23,000 sqm Dubai South facility to manage inbound stock receipts, storage optimization, and high-volume e-commerce fulfillment (handling 30,000+ units/day).
4.Regulatory Compliance & Documentation: Ensuring 100% accuracy in the
preparation of Bills of Lading, Certificates of Origin, and Dubai Customs documentation to facilitate rapid clearance and avoid demurrage costs.
5.Process Excellence: Implementing Lean and 5S methodologies within the logistics flow to reduce operational waste and improve cost-efficiency for contract logistics partners.

▪ Optimized inventory management, significantly enhancing operational
efficiency.
▪ Proficient in Warehouse Management Systems (WMS), reducing errors by
30%.
▪ Initiated loss prevention strategies, resulting in annual savings of $10,000.
▪ Directed a team of 5, increasing productivity by 25%.
▪ Advocated for workplace safety, maintaining a record of zero incidents over
one year.
▪ Implemented the 5S methodology, maximizing warehouse space utilization.
▪ Managed over 50 SKUs, maintaining a 99% accuracy rate in stock levels.