Chourouk Ben Othman

Senior Guest Relations Officer | 8+ Years in 5-Star Maldives Resorts | Arabic • English • French | Dhivehi • Mandarin HSK 1

Senior Guest Relations Officer with over 8 years of experience in five-star luxury resorts in the Maldives, passionate about delivering exceptional guest service and maintaining high standards of hospitality. Experienced in guest relations, complaint handling, conflict resolution, problem-solving, service recovery, and handling challenging situations professionally.

A multilingual hospitality professional with Arabic as my native language, fluent in English and French, and with an intermediate level of Dhivehi. Currently studying Mandarin at HSK 1 level, with a strong commitment to developing my language and communication skills.

In addition to hospitality, I am passionate about abstract canvas painting and creative expression. I showcase my artwork and creative journey on platforms like Instagram and TikTok, reflecting my creativity, dedication, and entrepreneurial spirit.