I am a service-oriented professional with strong experience in the hospitality industry. I am highly adaptable, detail-oriented, and accustomed to working with guests from diverse backgrounds. I am available for freelance and remote work, especially in customer service and hospitality-related roles.

Key Skills:
• Excellent customer service and guest handling
• Professional communication in English (verbal & written)
• Hospitality operations (front office, reservations, guest relations)
• Handling guest inquiries, complaints, and special requests
• Reservation management and booking coordination
• Clear and polite professional writing (emails, WhatsApp, chat support)
• Attention to detail and service accuracy
• Time management and ability to work independently
• Problem-solving and calm handling of urgent situations
• Team coordination and internal communication