Christine Malacad

Client Communication & Virtual Business Support Specialist

Experienced business support professional with 9+ years of leadership, workforce management, and stakeholder communication experience in fast-paced international environments. Skilled in communicating with prospective and existing clients, identifying business needs, coordinating meetings, and ensuring clear communication between clients and internal teams.

Known for building strong professional relationships, presenting data-driven insights, and supporting business discussions with confidence and clarity. Comfortable working with US-based clients, handling virtual meetings, managing calendars, preparing reports, and following up on action items to keep projects moving forward.

Proficient in Google Workspace, Microsoft 365, Slack, Zoom, Google Meet, Zendesk, Kustomer, Five9, and AI productivity tools including ChatGPT, Claude, and Gemini. Able to quickly learn new systems and adapt to changing business requirements while maintaining a high level of professionalism and client satisfaction.

Services include:
• Client communication and relationship management
• Meeting coordination and scheduling
• Virtual meeting support and note-taking
• Client onboarding assistance
• Calendar and email management
• Follow-up and action item tracking
• Business reporting and presentation support
• Team and stakeholder coordination
• Administrative and operational support
• Process improvement using AI productivity tools

Available for remote work across US, UK, and AU time zones.