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Presentation
I provide reliable virtual assistance, administrative support and customer service to help businesses stay organized and operate efficiently.
My services include:
Virtual Assistance: Email and inbox management, calendar scheduling, appointment coordination and general administrative support.
Data Entry: Accurate data input, spreadsheet management, record keeping and document organization.
Customer Support: Responding to customer inquiries, managing communications, providing timely follow-ups and resolving basic customer concerns.
Social Media Management: Content scheduling, caption editing, engagement management, responding to comments and monitoring audience engagement.
E-commerce Support: Shopify store support, advertising copywriting, product-related administrative tasks and basic digital marketing assistance.
I have experience supporting an executive, managing social media accounts for digital creators and running my own Shopify store. I am organized, detail-oriented, comfortable working independently and quick to learn new tools and processes.
My goal is to make your workload easier by providing dependable support, maintaining accuracy and ensuring tasks are completed on time.
My services include:
Virtual Assistance: Email and inbox management, calendar scheduling, appointment coordination and general administrative support.
Data Entry: Accurate data input, spreadsheet management, record keeping and document organization.
Customer Support: Responding to customer inquiries, managing communications, providing timely follow-ups and resolving basic customer concerns.
Social Media Management: Content scheduling, caption editing, engagement management, responding to comments and monitoring audience engagement.
E-commerce Support: Shopify store support, advertising copywriting, product-related administrative tasks and basic digital marketing assistance.
I have experience supporting an executive, managing social media accounts for digital creators and running my own Shopify store. I am organized, detail-oriented, comfortable working independently and quick to learn new tools and processes.
My goal is to make your workload easier by providing dependable support, maintaining accuracy and ensuring tasks are completed on time.
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Background
Social Media Virtual Assistant
Managed Instagram accounts for digital creators, scheduled and published content during peak audience hours, edited captions and responded to comments. Supported audience engagement and directed traffic to creators' subscription pages through profile links. Monitored account performance and engagement to assess content results.
Executive Virtual Assistant
Provided administrative and executive support to the Executive Director. Managed his email inbox, organized his calendar, scheduled meetings, coordinated occasional international travel and maintained organized documents to support daily executive operations.
E-Commerce Store Manager
Managed the day to day operations of a Shopify store, including product information, customer inquiries, order management and delivery follow-ups. Maintained customer, order and inventory records using spreadsheets and Shopify. Also created advertising copy, designed promotional materials using Canva and managed Meta advertising campaigns.
Customer Sales & Support Associate
Assisted customers with product inquiries, provided information and recommendations, addressed customer concerns and supported daily retail operations. Handled multiple customer requests while maintaining professional communication and a positive customer experience.
bsc fashion design and marketing
Studied Fashion Design and Marketing, gaining knowledge in fashion product development, design principles, fashion illustration, textiles, garment construction, fashion merchandising, branding and marketing. The program developed my creativity, attention to detail, research, communication and project coordination skills, as well as an understanding of consumer behaviour and the fashion business.
🇬🇧English
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday ▪ Today
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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