Dalila Alejandra Mosquera Herrera

I am an organized, proactive and rigorous virtual administrative assistant, with experience in administrative support, customer service, document management and task coordination. My goal is to help entrepreneurs, small businesses and professionals optimize their administrative processes so that they can focus on growing their business.

Services offered
Email and inbox management.
Agenda management and meeting scheduling.
Customer service via email, chat and phone.
Data entry and updating.
Writing, editing and formatting of professional documents.
Create and manage spreadsheets with Excel and Google Sheets.
Preparation of presentations with PowerPoint and Canva.
Organization and classification of digital files.
Search for information on the Internet.
Support for administrative tasks in human resources.
Supplier management and monitoring.
Updating and managing databases.
Report writing, procedures and professional communications.
General administrative support for remote teams.
Tools mastered
Microsoft Office (Excel, Word, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Calendar)
Canva
SharePoint
ChatGPT and Microsoft Copilot
Zoom, Microsoft Teams and Google Meet