Daniele Fernandes

Customer service and administrative support carried out remotely, with a focus on agility, organization and clear communication. I provide digital service via WhatsApp, email, chat and social networks, assisting customers with information, guidance, doubts, requests and monitoring demands from start to finish.

I also work with home office administrative routines, such as organizing and updating spreadsheets, agenda control, issuing and checking documents, preparing reports, registering/updating data in systems, supporting internal processes and supporting teams.

I work with personalized service, adapting service and deliveries according to the needs of each client (company or individual), always valuing professionalism, confidentiality and quality.