ebonilla ortiz
Tegucigalpa, Honduras
ebonilla ortiz
Virtual Assistant with 3+ years of experience.
Category : Communication
Independent Virtual Assistant | Self-employed | 2022 – Present
Clients: E-commerce, Marketing Agency, HR Consulting
• Comprehensive management of 5 simultaneous customers with combined revenues of
+€500K/year, coordinating agendas, emails and operational tasks
• 40% reduction in customer response time by implementing
Quick Response Templates and Ticketing System in Gmail
• Coordination of 30+ weekly interzonal meetings (Europe, Latin America,
USA) with zero scheduling conflicts in 18 months
• Creation of 50+ monthly social media posts, increasing
25% engagement for the main customer account
• Billing management and payment tracking, reducing delinquency by 15%
Clients: E-commerce, Marketing Agency, HR Consulting
• Comprehensive management of 5 simultaneous customers with combined revenues of
+€500K/year, coordinating agendas, emails and operational tasks
• 40% reduction in customer response time by implementing
Quick Response Templates and Ticketing System in Gmail
• Coordination of 30+ weekly interzonal meetings (Europe, Latin America,
USA) with zero scheduling conflicts in 18 months
• Creation of 50+ monthly social media posts, increasing
25% engagement for the main customer account
• Billing management and payment tracking, reducing delinquency by 15%
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
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