SERVICES I OFFER

I provide reliable virtual assistance and operational support to construction, home-service, and other small businesses. With five years of experience supporting U.S.-based companies, I can help organize your daily operations, improve workflows, maintain accurate records, and keep important tasks from falling through the cracks.

Administrative Support
* Email and calendar management
* Data entry and online research
* File and document organization
* Meeting coordination and follow-ups
* Report, spreadsheet, and presentation preparation
* Internal and external correspondence
* Task tracking and deadline monitoring

Construction and Project Support
* Permit application, submission, and tracking
* Project and job file management
* Subcontractor and vendor coordination
* Material order and delivery follow-ups
* Purchase order documentation
* Estimate, invoice, and expense support
* Project status tracking
* Inspection scheduling and documentation
* Change order and closeout document preparation
* CompanyCam and project photo organization

CRM and Workflow Management
* CRM setup, cleanup, and maintenance
* Contact, account, and project record updates
* Pipeline and status management
* Follow-up task creation and tracking
* Forms, templates, and automated workflows
* Dashboard and report preparation
* Process improvement and system organization

SOP and Documentation Support
* Standard Operating Procedure creation
* Process mapping and workflow development
* Employee guides and training materials
* Policies, checklists, and forms
* Email and message templates
* Onboarding documents
* Document formatting and proofreading

HR and Onboarding Support
* Job posting and applicant tracking
* Interview scheduling
* Candidate scorecards and screening forms
* Employee and contractor onboarding
* Attendance and timekeeping support
* Payroll data preparation
* Employee record organization
* Policy and agreement preparation

Basic Bookkeeping Support
* Invoice and bill processing
* Expense categorization and tracking
* Transaction data entry
* Receipt and supporting-document organization
* Vendor record maintenance
* Basic QuickBooks Online and Zoho Books support

Social Media and Creative Support
* Content planning and scheduling
* Social media page management
* Basic audience engagement
* Canva graphics and templates
* Basic photo and video editing
* Caption and content writing
* Content calendar organization
* Company announcements and promotional materials

Software and Tools
* Zoho One: CRM, Books, Projects, Desk, People, WorkDrive, Forms, Sign, Social, Creator, and more
* JobNimbus
* QuickBooks Online
* Google Workspace
* Microsoft Office 365
* CompanyCam
* Xactimate
* Trello
* Trainual
* Property Meld
* Divvy
* Hubstaff
* Canva
* CapCut
* Adobe Acrobat
* Slack, Zoom, Loom, WhatsApp, and Viber