Eyad Hiyari

Eyad Hiyari

Amman, Jordan

Eyad Hiyari

Expert PMO & AI/SDLC Delivery Architect | PMP
I build enterprise Target Operating Models (TOM) and PMO governance frameworks that
eliminate delivery friction between strategy and execution. 25 years delivering $30M+
programs for NEOM The Line , Zain, and government AI platforms.
After leading several complex programs and Zain's enterprise PMO, I transitioned to
independent advisory to bring premium grade governance to scaling companies that
otherwise couldn't access it.
When large or SME enterprises scale, the primary threat to profitability is operational friction, misaligned departments, and delivery pipelines that leak margin. I step into moving operations, cut through the noise, and establish lightweight, high-velocity tracking systems that teams actually use and leadership easily understands.
My approach combines the structured rigor of classical project governance (PMP®) with the
agility of Disciplined Agile Delivery (DAD) systems. I specialize in the non-technical, advisory,
and service-oriented spaces, helping consulting houses and corporate startups productize
their capabilities into scalable portfolios.
Core Areas of Operational Expertise:
• Enterprise Target Operating Models (TOM): Mapping
and designing end-to-end customer delivery journeys, resolving cross-departmental friction
points, and setting up clean RACI matrices.
• Advanced PMO & SDLC Governance: Establishing
standardized sprint cadences, capacity-based planning models, and automated reporting
dashboards (Jira/Confluence) to protect project margins.
• Technical & AI Delivery Architectures: Designing specific operational guardrails for complex, non-deterministic AI/ML and software engineering pipelines, keeping release trains on schedule. • Productization of Services: Helping consulting houses, professional services firms, and corporate startups package customized capabilities into highly scalable, high-margin product portfolios.
• Team Capability Building: Actively coaching, mentoring, and upskilling Product Managers and leads to transition them from check-box execution to true commercial product ownership.
I hold a self-sponsored UAE Golden Visa (valid until 2033), allowing me to provide remote
leadership while remaining fully available for on-premise executive alignments or client
workshops in the Gulf region at a moment's notice.
Let's transform your operational bottlenecks into predictable corporate assets. Send me a
message, and let's align on your execution goals.

Working hours

  • Monday:08h00 To 18h00
  • Tuesday:08h00 To 18h00
  • Wednesday:08h00 To 18h00
  • Thursday:08h00 To 18h00
  • Friday:08h00 To 18h00
  • Saturday:Not available
  • Sunday:Not available
  • Google AI Professional 31/05/2026
    Google AI Professional Certificate are fluent in AI,
    and have completed 7 courses demonstrating their ability to apply AI
    to the skills where AI is transforming work: Brainstorming, Research,
    Communication, Content Creation, Data Analysis, and coding. They
    have built a portfolio of 20+ artifacts using AI, and vibe coded a
    custom AI solution. They prompt effectively, evaluate outputs, and
    leverage AI tools responsibly to solve real workplace challenges.
  • Project Management Professional 15/02/2024
    Project Management Professional by PMI
  • Business Process Frameworks Consultant L2 25/01/2011
    As a certified TM Forum Business Process Framework (eTOM) Level 2 professional, I specialize in aligning complex operations with modern digital strategies. I leverage industry-standard frameworks to streamline cross-functional workflows, bridge the gap between business needs and IT architecture, and accelerate digital transformation initiatives.Key Areas of Expertise:Process Architecture: Translating high-level business strategies into structured, actionable Level 2 process decompositions.Core Telecom Operations: Optimizing end-to-end Fulfillment, Assurance, and Billing (FAB) lifecycles.Systems Integration: Aligning complex business requirements with robust operational and business software architectures.Cross-Functional Leadership: Enabling seamless communication between technical engineering teams and corporate business stakeholders.
  • 🇬🇧 English
  • 🇲🇦 Arabic
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