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Presentation
I am a virtual assistant specialized in French-speaking customer support, with a multichannel experience. I offer complete services for the management of your clients and your files: follow-up and organization of files, reminders, tacit renewal of clients, sales, management of your projects, regardless of the sector, as well as the management of your social networks and communications on different channels (email, messaging, calls, social networks).
Organized, responsive and professional, I make sure that your clients and projects are followed up efficiently. I adapt to your needs, whether for one-off or long-term assignments, in order to save you time while offering a professional and quality service.
Organized, responsive and professional, I make sure that your clients and projects are followed up efficiently. I adapt to your needs, whether for one-off or long-term assignments, in order to save you time while offering a professional and quality service.
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Background
Digital prospecting & communication manager
Digital prospecting & communication manager
• Active prospecting on social networks: Instagram, LinkedIn, Facebook
• Contacting and follow-up of exchanges
• Use of digital tools (CRM, messaging, automation)
• Contribution to the generation of sales appointments
• Daily monitoring and interaction on social platforms
• Active prospecting on social networks: Instagram, LinkedIn, Facebook
• Contacting and follow-up of exchanges
• Use of digital tools (CRM, messaging, automation)
• Contribution to the generation of sales appointments
• Daily monitoring and interaction on social platforms
Customer Advisor
Car Insurance WebOut Service:
Outgoing Call, Incoming, Mailing, Chat
Purchase of an automobile insurance policy for
companies and individuals.
Revalidation of the information indicated on the quote
carried out by the customer.
Changing Information.
Proposal of rates, formulas, guarantees
additional information.
Finalization of the quote.
Support for subscription, payment and
signature of the contract.
Access to the customer area.
Verification of the documents to be provided for the amendments.
Reminder of missing documents.
Verification of unpaid invoices.
Reminder to the old customer for a cheaper rate
with a view to renewing a contract.
Outgoing Call, Incoming, Mailing, Chat
Purchase of an automobile insurance policy for
companies and individuals.
Revalidation of the information indicated on the quote
carried out by the customer.
Changing Information.
Proposal of rates, formulas, guarantees
additional information.
Finalization of the quote.
Support for subscription, payment and
signature of the contract.
Access to the customer area.
Verification of the documents to be provided for the amendments.
Reminder of missing documents.
Verification of unpaid invoices.
Reminder to the old customer for a cheaper rate
with a view to renewing a contract.
Sales Assistant
BtoB outsourcing:
• Proposal of administrative support services and
commercial with companies.
• Make appointments.
• Follow-up service and follow-up of prospects' files
• Proposal of administrative support services and
commercial with companies.
• Make appointments.
• Follow-up service and follow-up of prospects' files
Televente
SOS MALUS Car Insurance:
• Incoming, outgoing call, mailing, chat
• Quote with the client.
• Propose formulas and guarantees.
• Subscribe to the contract.
• Claims and litigation service.
• Incoming, outgoing call, mailing, chat
• Quote with the client.
• Propose formulas and guarantees.
• Subscribe to the contract.
• Claims and litigation service.
Creditor insurance
DTS
Bacc
🇬🇧English 🇫🇷French
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday â–ª Today
Closed
Sunday
Closed
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