Fatou Mbodji Niang
Dakar, Senegal
Fatou Mbodji Niang
Chat Customer Support – Online Support
Category : Marketing and sales
I am a customer support agent via chat, specializing in the field of Marketing and Sales.
I respond quickly to customer messages, handle requests, complaints and ensure a good customer experience.
I work 4 hours a day, with a response time of between 2 and 5 minutes.
I am available every day, including weekends.
Serious, patient and organized, I know how to manage several conversations at the same time and work effectively remotely with local and international companies.
I respond quickly to customer messages, handle requests, complaints and ensure a good customer experience.
I work 4 hours a day, with a response time of between 2 and 5 minutes.
I am available every day, including weekends.
Serious, patient and organized, I know how to manage several conversations at the same time and work effectively remotely with local and international companies.
Portfolio
Working hours
- Monday:15h00 To 19h00
- Tuesday:15h00 To 19h00
- Wednesday:15h00 To 19h00
- Thursday:15h00 To 19h00
- Friday:15h00 To 19h00
- Saturday:15h00 To 19h00
- Sunday:15h00 To 19h00
![I will handle your customer support via chat (without calls)]()
I will handle your customer support via chat (without calls)5 $ - Per hourI offer a customer support service via chat for companies, e-commerce and entrepreneurs. I respond to customer messages in a professional, prompt and courteous manner to ensure customer satisfaction ...
Chat customer support management: quick response to customer messages, pre- and post-sales support, complaint handling, order tracking, problem resolution, and improved customer satisfaction. Remote work with messaging tools and e-commerce platforms.
Training focused on customer chat support, customer message management, quick and professional responses, problem solving, order tracking, complaint management, and customer satisfaction. Hands-on experience with messaging tools and e-commerce platforms.
- E-commerce (online) customer support 03/05/2023
![E-commerce (online) customer support]()
Chat customer support training: customer message management, quick and professional responses, pre- and post-sales support, complaint handling, order tracking, and customer satisfaction. Use of messaging tools and online platforms.
- 🇬🇧 English
- 🇫🇷 French
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