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Presentation
I offer a customer support service via chat for companies, e-commerce and entrepreneurs.
I respond to customer messages in a professional, prompt and courteous manner to ensure customer satisfaction.
I manage:
– Requests for information
– Order tracking
– Simple claims
– Pre- and post-sales assistance
⏰ Availability: 4 hours per day
⚡ Response time: between 2 and 5 minutes
📅 Available every day
🌍 100% remote service
Chat communication only (no calls).
I respond to customer messages in a professional, prompt and courteous manner to ensure customer satisfaction.
I manage:
– Requests for information
– Order tracking
– Simple claims
– Pre- and post-sales assistance
⏰ Availability: 4 hours per day
⚡ Response time: between 2 and 5 minutes
📅 Available every day
🌍 100% remote service
Chat communication only (no calls).
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Portfolio
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Offered services
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Background
Customer support agent via chat
Chat customer support management: quick response to customer messages, pre- and post-sales support, complaint handling, order tracking, problem resolution, and improved customer satisfaction. Remote work with messaging tools and e-commerce platforms.
Certificate in Customer Service and Customer Relations
Training focused on customer chat support, customer message management, quick and professional responses, problem solving, order tracking, complaint management, and customer satisfaction. Hands-on experience with messaging tools and e-commerce platforms.
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Certificate in Customer Service and Customer Relations
Training focused on customer chat support, customer message management, quick and professional responses, problem solving, order tracking, complaint management, and customer satisfaction. Hands-on experience with messaging tools and e-commerce platforms.
🇬🇧English 🇫🇷French
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Working hours
Monday
From15h00To19h00
Tuesday
From15h00To19h00
Wednesday
From15h00To19h00
Thursday
From15h00To19h00
Friday
From15h00To19h00
Saturday
From15h00To19h00
Sunday ▪ Today
From15h00To19h00
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Reviews
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