Hello! I’m Gabriella, a results-driven professional with a strong background in Operations, Office Management, and Community Building. I help organizations run smoothly behind the scenes—so teams can focus on what matters most.

I bring a solid academic foundation combined with hands-on professional experience. I earned a Diploma in Secretarial Studies from Tarakanita School of Communication (GPA 3.58), followed by a Bachelor’s Degree in Marketing Communication & Advertising from Mercu Buana University (GPA 3.75). This blend allows me to work effectively across operations, administration, and customer-facing roles.

Professionally, I specialize in:
- Office & operations management
- Business correspondence and documentation
- Filing systems and administrative organization
- Customer relations and stakeholder communication
- Supporting teams to work efficiently and consistently

My experience as an Office Manager and in Customer Relations has shaped my ability to manage daily operations while maintaining strong customer satisfaction and loyalty. I’m highly detail-oriented, structured, and proactive—yet flexible enough to adapt to fast-paced environments.

I’m now expanding into freelance opportunities, where I can support businesses, founders, and teams who need reliable operational support, administrative assistance, or customer-focused coordination.

If you’re looking for someone who is organized, dependable, and genuinely invested in helping your operations run better—I’d be happy to collaborate.