HAJA VOLA

Are you looking for a trustworthy, proactive and autonomous person to help you manage your tasks remotely? I put at your service more than 7 years of experience in customer relations and remote administrative assistance, with a result-oriented and satisfaction-oriented approach.

I worked for 5 years as a call center agent, in demanding environments where listening skills, stress management and professionalism were essential. I learned how to manage incoming and outgoing calls, solve problems efficiently and ensure a rigorous follow-up of customer requests.
For 2 years now, I have broadened my skills by becoming an independent virtual assistant, serving professionals, VSEs and entrepreneurs internationally. I take care of various tasks on a daily basis: customer support by email or chat, data entry, organization of schedules, preparation of documents, or management of CRM databases.
- What I can take care of for you:
Remote customer support: responses to requests, follow-up, assistance by email, chat or phone
B2B / B2C teleconsulting: call handling, reminders, loyalty, after-sales service
Data entry and management: CRM, Excel, product databases, reports
Administrative assistance: agenda management, writing, monitoring, coordination
Customized tasks for your tools and industry