Helen Concepcion Torreliza

Hi! I’m Helen, a detail-oriented and adaptable Virtual Assistant with 13 months of professional BPO experience in customer service and account-related roles. My experience at Concentrix, Ibex Alabang, and VXI MOA has developed my ability to communicate professionally with clients, handle customer inquiries, resolve concerns, manage account information, and work efficiently in fast-paced environments.

I am currently pursuing a BS Accountancy degree, which has strengthened my analytical thinking, attention to detail, organization, and understanding of financial and business processes. I also have experience and knowledge in Microsoft Excel, data organization, reporting, journal entries, financial statement preparation and analysis, Accounting Information Systems (AIS), and business-related tasks.

As a Virtual Assistant, I can assist with customer support, administrative support, data entry, data management, email communication, CRM updates, Microsoft Office tasks, Excel spreadsheets and reports, internet research, account management, and travel-related support. I also have knowledge of GDS (Global Distribution System) and Travel Management, supported by my tourism-related learning and training.

I am organized, reliable, communicative, and willing to learn new tools and processes. I’m currently seeking part-time remote opportunities where I can provide dependable administrative, customer support, data, account, and travel assistance while continuing to develop my skills as a Virtual Assistant.