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Jessica Hayden

Jessica Hayden

Operations & Reporting Consultant | Automated Dashboards & Process Optimization
📍 Philadelphia, United States · (0) · Member since September 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No
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Presentation

I help small businesses and non-profits eliminate manual paperwork, messy spreadsheets, and operational blind spots. If your team is wasting valuable hours copying-and-pasting data, updating reports by hand, or struggling to see your true operational metrics, I build the automated systems to fix it.

How I Deliver Value:
- Automate Repetitive Work: I replace time-consuming manual processes with reliable automated workflows. (Past result: Automated 30+ reporting processes, reducing manual work by up to 85%.)
- Streamline Complex Workflows: I connect multi-step processes so information and files move where they need to go with less manual intervention. (Past result: Rebuilt a daily workflow in Python, cutting processing time from 2 hours to 5 minutes.)
- Improve Reporting & Visibility: I turn scattered operational data into reliable reports and dashboards that help teams understand performance and make decisions.
- Clean Up Messy Data: I find and resolve duplicates, inconsistencies, and other data-quality problems that disrupt operations. (Past result: Identified and resolved 1,500+ duplicate records affecting downstream workflows.)
- Fix Inefficient Processes: I look at how work gets done, identify unnecessary steps and bottlenecks, and design practical improvements your team can maintain.

Let’s get your team out of the spreadsheet weeds so you can focus on growing your business or driving your mission.
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Offered services

4 services
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Background

Administrative & Operations Volunteer
The WOW Center · 14/09/2026 – Today
- Providing administrative and operational support for a local nonprofit serving women in the community.
- Digitized a backlog of ~100 client intake records within the first two weeks, converting paper files into organized electronic records.
- Identifying opportunities to improve information management, intake, reporting, and other manual administrative processes.
Independent Data Consultant
Jess Hayden Consulting · 01/05/2025 – Today
- Designed healthcare-focused reporting and data quality automation concepts focused on operational and clinical workflows.
- Built a HIPAA Safe Harbor de-identification pipeline using PostgreSQL, Python, and Streamlit to support compliant data masking and redacting.
- Continued professional development through hands-on analytics projects and healthcare data engineering initiatives.
Reporting Analyst
Persante Health Care · 01/12/2021 – 01/05/2025
- Re-engineered a daily COLD feed workflow in Python, automating study identification, document matching, PDF generation, and SFTP delivery; reduced processing time from 2 hours to 5 minutes and eliminated file-matching errors.
- Automated 30+ recurring and ad hoc reporting workflows after identifying manual processes that consumed unnecessary staff time, reducing manual processing by up to 85% across 7 departments.
- Investigated inconsistent physician records identified during reporting and led a data deduplication effort resolving 1,500+ duplicate physician IDs and restoring accurate patient-provider matching across the network.
- Engineered CMS and payer-classification reporting pipelines that improved billing accuracy by giving Finance clearer visibility into study-level reimbursement amounts.
Operations Analyst
InsPro Technologies · 01/05/2014 – 01/05/2019
- Led migration validation testing across multiple insurance software implementations, ensuring 100% system functionality and data integrity during critical deployments.
- Reconciled frequent General Ledger (GL) and claims extract discrepancies in Excel, delivering critical findings to clients for rapid resolution.
- Executed recurring SQL scripts to maintain annuity data integrity and streamline operational maintenance processes.
- Collaborated with development teams using Agile workflows and Jira to track validation defects, identify root causes, and determine deployment readiness.
- Authored Standard Operating Procedures (SOPs) and validation documentation to ensure operational consistency and onboarding efficiency.
Associate Degree
Camden County College · 2004 – 2007
Major: Business Administration
SQL (Intermediate)
SQL (Intermediate)
19/06/2026
Includes complex joins, unions, and sub-queries.
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Microsoft Professional Program in Data Science
Microsoft Professional Program in Data Science
02/01/2020
A comprehensive, 10-course technical curriculum designed to build job-ready data science expertise through rigorous, hands-on application. The program covered end-to-end data pipelines, including database querying with Transact-SQL, advanced data analysis in Excel and Power BI, and statistical programming using Python and R. Specialized in building, validation, and deployment of scalable machine learning models via Azure Machine Learning, culminating in a hands-on competitive Capstone project.
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🇬🇧English
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Working hours

Monday
From09h00To17h00
☕From12h30To13h30
Tuesday ▪ Today
From08h00To17h00
☕From12h30To13h30
Wednesday
From08h00To17h00
☕From12h30To13h30
Thursday
From08h00To17h00
☕From12h30To13h30
Friday
From08h00To17h00
☕From12h30To13h30
Saturday
Closed
Sunday
Closed
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