Presentation
My experience has allowed me to develop real versatility in:
• management and administrative follow-up
• Records and document management
• Processing emails and customer requests
• Follow-up of learners and training files
• Invoicing and payment tracking
• Updating databases and CRMs
• Creating and formatting documents
• Remote operational support
Comfortable with digital environments, I work with Microsoft Office, Google Workspace, WordPress, Canva, CRM and various management and communication tools.
Serious, responsive, organized and discreet, I like to make the daily life of teams easier by taking charge of tasks that require rigor, organization and autonomy.
💻 Available for remote collaborations.
Background
Management and follow-up of emails and customer requests
Case management and follow-up
Document creation, formatting, and verification
Updating databases and CRM
Management of administrative documents
Billing and payment tracking
Customer support and guidance
Updating content on WordPress
Coordination with the various interlocutors
Encoding and web search
Database management and processing
Email management and processing
Use of digital tools such as WordPress, Prestashop, Canva, Gmail, Outlook, Dolist, and Todoist


