Jhon Tristan Cepillo

Results-driven General Virtual Assistant with 4+ years of experience supporting international clients across customer service, executive assistance, and operations management. Specialized in email and chat support, CRM management, inbox organization, calendar coordination, and workflow optimization using tools such as GoHighLevel, HubSpot, Google Workspace, Slack, Notion, and Canva. Proven experience handling high-volume customer inquiries, delivering accurate order updates and ETAs, and supporting an Australian medical practitioner with detailed medical record reviews, summaries, and structured reporting. Known for proactive communication, strong attention to detail, and delivering efficient, reliable support that improves customer experience, operational flow, and overall business productivity.