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Presentation
I am an Administrative Professional with over 15 years of professional experience working for small, medium, and large corporations as well as for myself as an Entrepreneur. That experience includes, making, accepting, and routing customer calls, data input, billing, and use of the Microsoft Office suite of applications, as well as providing a professional and engaging first point of contact for inbound callers or customers. I have. a friendly and warm demeanor and voice which makes customers feel at ease. My specific job titles have included Customer Service Representative, Direct Sales Representative, Billing Associate, and Sales Assistant. I am easy to work with, flexible, helpful, and professional.
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Offered services
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Background
Inside Sales Representative
Interacted with onsite and phone customers regarding the purchase of construction equipment. Answered phones, used company computer systems to input orders, track orders, and invoice orders. Worked with various departments to ensure all sales were completed and associated documents were created or recorded.
Customer Service Representative
Served as a Customer Service associate for GE Appliances in a remote capacity working for the Call Center. Accepted and made calls daily, routing as appropriate while personally handling calls from my assigned General Manager (GM) area of service. Input data for large appliance orders and worked closely with GMs to select the proper products and schedule deliveries.
Business Owner
Owner and creator for JoCreations Gifts, creating handmade craft items for sale online. Handle all administrative tasks including marketing, billing, packaging and shipping, and correspondence.
Billing Representative
Accepted and successfully handled billing for my assigned group of large business customers. Used company computer systems to correctly input required data and ensure customers were billed in a timely and accurate manner.
Sales Support Coordinator
Provided creative input for Online Media ads such as In-Banner Videos and static banner ads. Persuasively educated consumers on the benefits of company services. Coordinated media order processes and built relationships with Affiliates and Agencies. Entered media orders into legacy computer systems.
Bachelor of Science (BS)
Bachelor of Science in Marketing
🇬🇧English
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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