
Joanne Garlington
Atlanta, United States
Joanne Garlington
Making and accepting calls & routing, data input
Category : Secretariat
I am an Administrative Professional with over 15 years of professional experience working for small, medium, and large corporations as well as for myself as an Entrepreneur. That experience includes, making, accepting, and routing customer calls, data input, billing, and use of the Microsoft Office suite of applications, as well as providing a professional and engaging first point of contact for inbound callers or customers. I have. a friendly and warm demeanor and voice which makes customers feel at ease. My specific job titles have included Customer Service Representative, Direct Sales Representative, Billing Associate, and Sales Assistant. I am easy to work with, flexible, helpful, and professional.
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
- Virtual Assistant20 $ - Per hourWill provide administrative services such as email management, spreadsheet updates, Word input and revisions, Presentation slide creation or revision, simple collateral creation (fliers, brochures), ...
Interacted with onsite and phone customers regarding the purchase of construction equipment. Answered phones, used company computer systems to input orders, track orders, and invoice orders. Worked with various departments to ensure all sales were completed and associated documents were created or recorded.
Served as a Customer Service associate for GE Appliances in a remote capacity working for the Call Center. Accepted and made calls daily, routing as appropriate while personally handling calls from my assigned General Manager (GM) area of service. Input data for large appliance orders and worked closely with GMs to select the proper products and schedule deliveries.
Owner and creator for JoCreations Gifts, creating handmade craft items for sale online. Handle all administrative tasks including marketing, billing, packaging and shipping, and correspondence.
Accepted and successfully handled billing for my assigned group of large business customers. Used company computer systems to correctly input required data and ensure customers were billed in a timely and accurate manner.
Provided creative input for Online Media ads such as In-Banner Videos and static banner ads. Persuasively educated consumers on the benefits of company services. Coordinated media order processes and built relationships with Affiliates and Agencies. Entered media orders into legacy computer systems.
Bachelor of Science in Marketing
- 🇬🇧 English
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