Presentation
I started in technical support and security-focused roles within cryptocurrency platforms, where I worked on investigating compromised accounts, phishing activity, and fraudulent systems. This gave me a strong foundation in analysing user behaviour, understanding how systems can fail, and working through complex issues under pressure.
More recently, I managed the technical and operational side of a subscription-based online education platform, where I oversaw platform infrastructure, payment systems, digital content delivery, and event coordination. This role required me to understand how systems, people, and workflows interact, and to improve reliability and day-to-day operations across the business.
I now run Southern Wolf Digital, where I work with small businesses to analyse their current systems, identify inefficiencies, and implement practical improvements across websites, platforms, and digital infrastructure.
What sets me apart is my ability to step into a system or business, map how everything connects by talking directly with stakeholders, identify what is not working, and then implement clear, practical solutions. I focus on understanding both the technical side and how things are actually used in the real world.
My areas of interest include systems analysis, digital platform operations, security and fraud investigation, and improving how technology supports real business processes. I am also a strong self-directed learner and regularly develop new skills across technical systems, tools, and CAD design.
Outside of work, I enjoy fitness, problem solving, and building things, both digitally and physically., hmmm checkout my linkedin for info and also
Offered services



Background
Focused on maintaining stability, improving workflows, and supporting business operations in a live environment.
-Managed website, CRM, and membership platform systems
-Oversaw Stripe subscriptions, billing, and customer lifecycle flows
-Identified inefficiencies and improved system reliability
-Coordinated digital content delivery for courses and events
-Supported launches and live events with stable system performance
-Resolved technical issues impacting users and operations
My focus is on understanding how systems are set up, finding what is not working properly, and implementing clear, reliable solutions.
-Diagnose and resolve website, hosting, and platform issues
-Fix email, domain, and DNS-related problems
-Support CRM systems and booking platforms
-Assist with payment systems including Stripe and subscriptions
-Improve workflows and reduce system-related friction
-Provide clear, practical support without technical jargon
Focused on analysing system behaviour and identifying suspicious or high-risk activity within a live financial environment.
-Analysed transactions and account behaviour for irregular patterns
-Investigated phishing, compromised accounts, and unauthorised access
-Reviewed wallet interactions and transaction flows
-Supported internal security and risk investigations
Developed through hands-on experience across website management, CRM systems, payment platforms, and operational workflows.
Areas of focus include:
-Systems analysis and troubleshooting
-Platform integration (websites, CRM, Stripe, memberships)
-Workflow optimisation and operational efficiency
-Payment systems and subscription management
-User behaviour and system usability
This provided a foundation for later work in platform management, system troubleshooting, and backend environments.

