Or
Juan Antonio De Dios

Juan Antonio De Dios

Client Success Specialist
📍 Quezon City, Philippines · (0) · Member since April 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

Client Success & Operations Support for Home Service Businesses

I help home service businesses stay organized, respond faster, and deliver a smooth experience for every customer using Jobber.

With 5+ years of experience in client management and operations, I focus on keeping your backend clean, your schedule running smoothly, and your clients taken care of—from first inquiry to job completion and follow-up.

How I Can Help

Client Communication & Follow-Ups
I handle inquiries, confirmations, reminders, and post-service follow-ups to make sure no lead or customer is missed.

Scheduling & Job Coordination
I manage your calendar, book jobs, and keep everything updated inside Jobber so your team stays on track.

CRM Management (Jobber)
I keep your client records, job details, and notes organized and accurate—so you always know what’s happening.

Invoicing & Payment Follow-Ups
I assist with sending invoices and following up on unpaid jobs to keep your cash flow moving.

Customer Support
I handle client concerns professionally and coordinate with your team to resolve issues quickly.

What You Can Expect
Clear and professional communication with your clients
Organized and up-to-date Jobber system
Consistent follow-through on tasks and follow-ups
A reliable partner who keeps your operations running smoothly

If you're looking for someone to support your day-to-day operations and improve your client experience inside Jobber, I’d be happy to help.
🛠️

Offered services

5 services
📋

Background

Crew Trainer
Krawchuk Enterprise Inc. · 24/02/2024 – 25/02/2026
• Handled 200+ customers daily with speed and accuracy
• Trained new staff on workflow and service standards
• Resolved customer concerns quickly while maintaining service quality
• Managed multiple responsibilities in a fast-paced environment
Marketing Officer
CCLPI Plans · 01/10/2018 – 01/07/2023
• Built a structured follow-up system to track leads and client status
• Generated ₱50M in sales through consistent pipeline management
• Managed partner relationships with cooperatives and general managers
• Handled after-sales concerns (claims, payments, client issues)
• Conducted product and sales training to improve partner performance
• Maintained organized records of accounts, transactions, and communication
Bachelor fo Science in Business Studies
De La Salle University · 2012 – 2017
🏅
IELTS Academic/General Training
25/02/2025
IELTS certification with a band score of 7.5, reflecting strong communication skills in English, both written and spoken—suitable for client-facing roles and remote work.
🇬🇧English
🕐

Working hours

Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday â–ª Today
Closed

Reviews

No reviews

⚠️
Please as a customer to give your feedback
💬
No reviews yet.
Be the first to share your experience with this professional.