Juan Antonio De Dios

Juan Antonio De Dios

Quezon City, Philippines

Juan Antonio De Dios

Client Success Specialist
Client Success & Operations Support for Home Service Businesses

I help home service businesses stay organized, respond faster, and deliver a smooth experience for every customer using Jobber.

With 5+ years of experience in client management and operations, I focus on keeping your backend clean, your schedule running smoothly, and your clients taken care of—from first inquiry to job completion and follow-up.

How I Can Help

Client Communication & Follow-Ups
I handle inquiries, confirmations, reminders, and post-service follow-ups to make sure no lead or customer is missed.

Scheduling & Job Coordination
I manage your calendar, book jobs, and keep everything updated inside Jobber so your team stays on track.

CRM Management (Jobber)
I keep your client records, job details, and notes organized and accurate—so you always know what’s happening.

Invoicing & Payment Follow-Ups
I assist with sending invoices and following up on unpaid jobs to keep your cash flow moving.

Customer Support
I handle client concerns professionally and coordinate with your team to resolve issues quickly.

What You Can Expect
Clear and professional communication with your clients
Organized and up-to-date Jobber system
Consistent follow-through on tasks and follow-ups
A reliable partner who keeps your operations running smoothly

If you're looking for someone to support your day-to-day operations and improve your client experience inside Jobber, I’d be happy to help.

Working hours

  • Monday:08h00 To 18h00
  • Tuesday:08h00 To 18h00
  • Wednesday:08h00 To 18h00
  • Thursday:08h00 To 18h00
  • Friday:08h00 To 18h00
  • Saturday:Not available
  • Sunday:Not available
  • Customer Support
    Customer Support
     8 $  - Per hour
    I handle client concerns professionally and coordinate with your team to resolve issues quickly.
  • Invoicing & Payment Follow-Ups
    Invoicing & Payment Follow-Ups
     8 $  - Per hour
    I assist with sending invoices and following up on unpaid jobs to keep your cash flow moving.
  • CRM Management (Jobs)
    CRM Management (Jobs)
     8 $  - Per hour
    I keep your client records, job details, and notes organized and accurate—so you always know what’s happening.
  • Scheduling & Job Coordination
    Scheduling & Job Coordination
     8 $  - Per hour
    I manage your calendar, book jobs, and keep everything updated inside Jobber so your team stays on track.
  • Client Communication & Follow-Ups
    I handle inquiries, confirmations, reminders, and post-service follow-ups to make sure no lead or customer is missed.
• Handled 200+ customers daily with speed and accuracy
• Trained new staff on workflow and service standards
• Resolved customer concerns quickly while maintaining service quality
• Managed multiple responsibilities in a fast-paced environment
• Built a structured follow-up system to track leads and client status
• Generated ₱50M in sales through consistent pipeline management
• Managed partner relationships with cooperatives and general managers
• Handled after-sales concerns (claims, payments, client issues)
• Conducted product and sales training to improve partner performance
• Maintained organized records of accounts, transactions, and communication
  • IELTS Academic/General Training
    IELTS Academic/General Training 25/02/2025
    IELTS certification with a band score of 7.5, reflecting strong communication skills in English, both written and spoken—suitable for client-facing roles and remote work.
  • 🇬🇧 English
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