Julia Mwangi

I am a highly experienced Virtual Assistant and People Operations Support professional with over 15 years of experience supporting businesses across administration, people operations, and customer service.

I work closely with founders, managers, and remote teams to keep operations running smoothly by providing reliable administrative support, people coordination, and professional customer communication. My experience allows me to work independently, anticipate needs, and handle sensitive information with discretion.

My services include:
- People Operations support (employee records management, onboarding coordination, people administration).
- Recruitment and hiring support (CV screening, interview scheduling, candidate communication).
- Customer support (email, chat, ticket handling, issue resolution).
- Inbox and calendar management for busy executives.
- Data entry, reporting, and document management
- Coordination of meetings, schedules, and internal communication.
- Process support and administrative organization

I am comfortable working with global, remote teams across different time zones and adapting quickly to new tools and workflows. I am professional, dependable, and committed to delivering high-quality support consistently.

If you are looking for a seasoned assistant who can support your people operations, administrative needs, or customer service function with minimal supervision, I would be glad to work with you.