Presentation
I have worked in demanding environments, particularly in Switzerland, where I have developed a strong rigor, a strong sense of organization and great reliability in the handling of sensitive cases.
Accustomed to working with national and international clients, I combine administrative precision and interpersonal skills. I know how to manage priorities, meet deadlines and maintain a high level of quality, even under pressure.
Key skills:
Complete administrative management
Order and contract tracking
Client portfolio management
Reminders and payment follow-up
Agenda organization and coordination
Proficiency in advanced Excel, Word, PowerPoint, SAP, CRM
French and Spanish bilingual, fluent English
Autonomous, structured and proactive, I offer reliable remote administrative support for entrepreneurs, SMEs and liberal professions.
Background
Receiving and processing customer orders
Tracking domestic and international shipments
Coordination with the logistics and production departments
Management of export documents (invoices, customs documents)
Payment monitoring and customer reminders
Updating customer databases
Interface between customers, sales representatives and carriers
Position requiring responsiveness, precision and coordination in a dynamic and international commercial environment.
Planning and organization of inspectors' interventions
Interface between customers, technical teams and internal departments
Administrative follow-up of inspection missions and reports
Managing deadlines and prioritizing requests
Updating internal databases and tools
Follow-up of invoicing and customer files
Position requiring organization, responsiveness, priority management and the ability to coordinate several interlocutors in a demanding environment.
Follow-up of registrations and participant files
Organization of training sessions and management of schedules
Customer and stakeholder relationship management
Monitoring of training contracts and agreements
Updating databases and internal reporting
Preparation and follow-up of invoicing
Position requiring rigor, organizational skills, responsiveness and the ability to manage several files simultaneously in a dynamic environment.
Follow-up of the candidates' courses until the appearance in front of the jury
Coordination with the teaching teams and the juries
Planning of interviews and juries and logistical organization
Management of official documents
Strict compliance with regulatory procedures and deadlines
Position requiring rigor, confidentiality, listening skills and simultaneous management of a large volume of files.
Physical and telephone reception of customers
Case Management
Administrative letters
Coordination with notaries and partners
Position requiring organization, discretion, customer service and simultaneous management of several files.
Export order tracking and processing
Coordination with international distributors and subsidiaries
Management of trade and customs documents
Tracking deliveries and meeting deadlines
Interface between sales, logistics and customer teams
Rigorous management of files and compliance with internal procedures
An environment with high demands for accuracy, confidentiality and quality of service.

