KUSHAGRA Kushagra

I provide reliable and professional remote IT support and system administration services tailored to businesses of all sizes. With hands-on experience in multi-location environments and a strong Computer Science foundation, I focus on building stable, secure, and efficient IT systems that keep operations running smoothly.

My services include end-to-end IT support, covering user desktop and server installations, hardware and software troubleshooting, and preventive maintenance to reduce downtime. I excel in managing cloud and collaboration solutions such as AWS backups, Microsoft 365, and Google Workspace, ensuring secure data access, user account management, email configuration, and recovery planning.

I am experienced in network management, including LAN and wireless setup, firewall and proxy configuration, and Linux-based security systems such as Endian and Kerio. I support system monitoring, performance optimization, patch management, and disaster recovery planning to protect critical business data.

In addition to technical support, I assist with compliance-related tasks including GDPR and SOC 2 readiness by helping implement access controls, documentation, and secure IT practices. I also provide user training and clear guidance to help teams adopt internal tools and systems with confidence.

My approach is practical and business-oriented: I aim to solve problems at the root, communicate clearly, and deliver IT solutions that align with your goals. Whether you need ongoing remote support, cloud administration, network management, or one-time IT fixes, I ensure dependable results that enhance efficiency and reliability.