I provide professional customer support, administrative assistance, and digital communication services for remote businesses.

With a Bachelor's degree from USP and international experience in hospitality and cruise ships, I handle multicultural client interactions with empathy and efficiency. My services include:

· Omnichannel Customer Support – Email, WhatsApp, social media, and chat (Teams, Zoom, Discord).
· Administrative Tasks – Reservation management, basic financial control (cash flow, billing), and document organization.
· Digital Communication – Professional responses, conflict resolution, and client follow-ups.
· Bilingual Support – Portuguese (native), English and Spanish (intermediate).

I'm highly organized, proactive, and fully equipped for 100% remote work. I deliver clear communication, fast response times, and a problem-solving attitude to every task