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Presentation
I help e-commerce and digital brands strengthen their online presence through strategic content, social media marketing, branding, and performance-driven communication.
My work combines content strategy, community management, visual storytelling, and digital campaigns to help brands build stronger customer connections and improve engagement across their platforms.
I also support brands with social media advertising initiatives, audience-focused communication strategies, and e-commerce content aligned with growth and conversion goals.
With a background in communications and customer experience, I bring a strategic and customer-centered perspective to digital branding and online business growth.
My work combines content strategy, community management, visual storytelling, and digital campaigns to help brands build stronger customer connections and improve engagement across their platforms.
I also support brands with social media advertising initiatives, audience-focused communication strategies, and e-commerce content aligned with growth and conversion goals.
With a background in communications and customer experience, I bring a strategic and customer-centered perspective to digital branding and online business growth.
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Background
Brand & E-commerce Strategist
Built the brand and e-commerce experience from the ground up, including website development, Shopify customization, content strategy, product communication, and social media management.
Key responsibilities:
• Brand development and positioning
• Shopify website creation and optimization
• Social media strategy and content creation
• Product storytelling and digital campaigns
• Customer-centered e-commerce experience design
Key responsibilities:
• Brand development and positioning
• Shopify website creation and optimization
• Social media strategy and content creation
• Product storytelling and digital campaigns
• Customer-centered e-commerce experience design
Digital Product & Process Especialist
Lead and support digital transformation initiatives focused on improving user experience, operational efficiency, and service design across internal and external platforms.
Key responsibilities:
• Process analysis and optimization for digital services
• User research and stakeholder engagement
• Customer journey mapping and service blueprint development
• UX-focused improvements for digital platforms
• Coordination between business and technology teams
• Requirements gathering and solution design
• Documentation and implementation support for digital initiatives
Key responsibilities:
• Process analysis and optimization for digital services
• User research and stakeholder engagement
• Customer journey mapping and service blueprint development
• UX-focused improvements for digital platforms
• Coordination between business and technology teams
• Requirements gathering and solution design
• Documentation and implementation support for digital initiatives
Specialization in Customer Experience
Diploma in Digital Marketing
Communication Science
🇬🇧English 🇪🇸Spanish
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Working hours
Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday â–ª Today
Closed
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