Hi, I’m Madhu Rajput! I specialize in bridging the gap between business strategy and technical execution. With 3.5+ years of experience across CRM implementation, SaaS systems, and Agile delivery, I help businesses streamline their operations, automate workflows, and deliver digital transformation projects on time.

Services I Offer:
CRM & SaaS Implementation: End-to-end setup, workflow automation, custom dashboard creation, and system optimization (Specialized in Zoho Ecosystem & CRM platforms).

Product Operations & Requirements Engineering: Translating complex business requirements into clear functional specs, user stories, and actionable product backlogs.

Agile & Scrum Consulting: Sprint backlog management, user acceptance testing (UAT), stakeholder alignment, and value-driven project delivery.

Process Optimization & System Automation: Mapping business processes to digital solutions to maximize operational efficiency.

Certifications:
Certified Scrum Product Owner® (CSPO®) – Scrum Alliance

IBM AI Product Manager Professional Certificate – Coursera
Registered Scrum Basics™ – Scrum Inc.

Let's connect to discuss how I can help streamline your business processes and optimize your software ecosystem!