Marcelle Bro

As an Assistant Secretary, I support companies, entrepreneurs, associations and individuals in administrative and organizational management in order to save them time and improve their efficiency.

✅ My services include:

• Management of phone calls and emails.

• Reception and orientation of customers or visitors.

• Drafting of letters, minutes, reports and minutes.

• Entering, formatting and correcting documents.

• Physical and digital filing of files.

• Management of agendas, appointments and schedules.

• Organization of meetings, trainings and events.

• Preparation of agendas and drafting of minutes.

• Management of administrative archives.

• Preparation of quotes, invoices and purchase orders.

• Follow-up of payments and follow-up of customers.

• Management of supplies and administrative stocks.

• Assisting management in daily tasks.

• Preparation of administrative files.

• Management of databases and customer files.

• Creation of monitoring tables on Excel.

• Writing of activity reports.

•Coordination between the different services.

• Support to the sales department (customer follow-up, order processing, customer relations).

• Organization of business trips and reservations.

• Management of office tools (Word, Excel, PowerPoint, Outlook).

• Scanning, printing, photocopying and document processing.

• Assistance with administrative procedures.

✅ My professional qualities

• Organizational skills
Discretion and confidentiality

• Excellent communication

•Versatility

• Rigor

• Priority management

• Timeliness

• Initiative

• Adaptability

•Teamwork

• Sense of customer service

• Mastered tools

•Microsoft Word

•Microsoft Excel

•Microsoft PowerPoint

•Outlook

•Google Docs

•Google Sheets

•Google Drive

•Canva (simple media creation)
Tools
videoconferencing (Zoom, Google Meet)

✅ My added value

I put my administrative, organizational and relational skills at the service of my clients in order to ensure an efficient management of daily tasks. My goal is to optimize the operation of your business, to facilitate your organization and to allow you to focus on your core business.