Mashal Neshat

Dynamic and mission-driven senior operations and human resources executive with over 14 years of progressive leadership experience across national and international NGOs, government institutions, and private sector enterprises in Afghanistan. Proven track record in strategic operations management, HR transformation, institutional capacity building, and organizational reform within donor-funded and humanitarian contexts.

Expertise spans end-to-end operational infrastructure leadership—including Human Resources, Logistics, Administrationand Transportation—with demonstrated success in developing and implementing comprehensive policies, systems, and procedures that enhance organizational efficiency, accountability, and compliance.

Core Competencies:

· Strategic Operations & Administrative Leadership
· Human Resource Strategy & Workforce Planning
· Organizational Development & Change Management
· Policy Formulation & HRMIS Systems Implementation
· Staff Recruitment, Onboarding & Talent Development
· Training Needs Assessment & Capacity Building
· Budgeting, Procurement & Resource Optimization
· Humanitarian Program Coordination & Donor Compliance
· Stakeholder Relationship Management

Key Achievements:

· Developed and implemented a comprehensive Operations Manual for AUA company, significantly improving coordination, accountability, and organizational efficiency
· Designed and deployed Human Resources Handbook Policy and HRMIS system for the Gulzad Group of Companies
· Successfully recruited over 3,000 employees within six months while conducting training needs assessments and capacity building programs for 3,200+ employees across Afghanistan through the Citizens' Charter National Priority Program (CCNPP)
· Led change management and institutional reform processes within the Ministry of Rural Rehabilitation and Development (MRRD)

Education:

· Master of Public Administration, Yonsei University, South Korea
· Master of Business Administration, UMEF Swiss University, Afghanistan
· Bachelor of Sociology, Kabul Education University

Languages: Fluent in English, Dari, and Pashto

Commitments: Integrity, respect for diversity, service-oriented leadership, and a steadfast commitment to transparency, resilience, and sustainable impact. Promotes safe recruitment practices, safeguarding standards, and zero tolerance for misconduct.

With a strong foundation in both public administration and business management, I bring a unique blend of strategic vision, operational excellence, and cross-cultural leadership to drive organizational success in complex and challenging environments.