Or
MB

Meriem bouchebbah

Customer Support / Virtual Assistant
📍 Béjaïa, Algeria · (0) · Member since September 2025
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No

Presentation

I offer customer support and virtual assistance services. Thanks to my one-year experience in a call center, I master the management of customer calls and messages, the resolution of requests as well as the administrative organization. I can handle emails, data entry, planning and daily follow-up with seriousness, efficiency and professionalism
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Offered services

1 service
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Background

Customer advisor
centre d'appel · 01/11/2023 – 01/01/2024
Management of incoming and outgoing calls, handling of customer requests, problem resolution,
Development of communication, customer relations and organizational skills
Master's degree, in Biotechnology
University of Bejaia, Algeria · 2021 – 2023
In-depth training in biotechnology covering cell biology.
Developing skills in scientific research, data analysis and problem solving
Bachelor's Degree in Biological Science
University of Bejaia, Algeria · 2018 – 2021
Bachelor's degree in Biological Science, with extensive training in cell biology, including the acquisition of practical skills, laboratory skills and scientific analysis
Baccalaureate, Experimental Sciences series
Chouhada mokran High School, Bejaia, Algeria · 2017 – 2018
Scientific baccalaureate, experimental sciences series, with acquisition of fundamental knowledge in mathematics, physics, chemistry and biology
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Certificate of proficiency in French
27/01/2023
C1 in the French language proficiency certificate
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Working hours

Monday
From08h00To18h00
Tuesday ▪ Today
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed

Reviews

No reviews

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