Naga K

Hi! I'm Naga, a Customer Support and Virtual Assistant with 7+ years of experience in Banking, EdTech, and Freelance Customer Support.

I help businesses provide excellent customer service through Email, Chat, and Voice Support. I have worked with companies like HSBC, NxtWave, Upstox, RedBus, and My11Circle, handling customer queries, complaint resolution, CRM management, onboarding, data entry, documentation, and administrative support.

My Services:

- Email Support
- Live Chat Support
- Customer Service (Voice & Non-Voice)
- Virtual Assistance
- CRM Management (Salesforce & Freshdesk)
- Data Entry & Web Research
- Order Processing
- Complaint & Escalation Handling
- Customer Follow-ups
- Administrative Support

I am a quick learner, patient, detail-oriented, and committed to providing a professional customer experience. My goal is to help businesses save time, improve customer satisfaction, and build long-term relationships with their customers.

I look forward to working with you!