Nikhil Khimani

15+ years of experience in Software testing and platform implementation across AI, Telecom, US Healthcare, BFSI, SaaS, and ERP domains.
• Hands-on expertise in admin console configuration, workflow implementation, product catalog setup, and client onboarding across multi-tenant SaaS and BSS platforms.
• Proven QA Lead managing distributed teams, driving test planning, sprint execution, RCA, and client-facing walkthroughs in Agile delivery environments.
• Configured Prepaid/Postpaid plans, Dunning lifecycles, WOM workflows, SAP Hybris eShop catalogs, and federal/state tax rule sets across diverse enterprise platforms.
• Proficient in AI tools (Claude Code, Cursor, GitHub Co-pilot, ChatGPT, Gemini) for accelerating test design, automation, bug creation, and report generation.
• Strong background in Functional, API, Regression, Accessibility, and UAT testing across Web, Mobile (iOS/Android), and Client-Server applications.
• Hands-on onsite experience in Johannesburg, South Africa, delivering implementation, configuration, quality assurance and client training for international telecom deployment.
• Led implementation and QA for CCHIT-2011 and ARRA certified Electronic Health Records (EHR) platform; validated 3,000+ US federal and state tax forms across 45 jurisdictions.
• Experienced in Kubernetes and Docker server log analysis, tracing errors across containerized microservices in production environments.