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Presentation
With more than 6 years of experience in BPO and Customer Service internationally (Canada, France, Tunisia), I help companies scale their operations and maximize their profitability. As a specialist in team management and process optimization, I transform your data into concrete growth levers.
🎯 My impact zones:
Operations & Scaling: Structuring workflows, resource planning, and eliminating bottlenecks.
Tech & AI: CRM integration (Salesforce, HubSpot), Cloud Telephony (Aircall, RingCentral) and AI Voice (ElevenLabs).
Account Management: B2B negotiations, Quality Management (QA) and customer loyalty.
Ready to optimize and propel your operations? Contact me!
🎯 My impact zones:
Operations & Scaling: Structuring workflows, resource planning, and eliminating bottlenecks.
Tech & AI: CRM integration (Salesforce, HubSpot), Cloud Telephony (Aircall, RingCentral) and AI Voice (ElevenLabs).
Account Management: B2B negotiations, Quality Management (QA) and customer loyalty.
Ready to optimize and propel your operations? Contact me!
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Background
🇬🇧English 🇫🇷French 🇲🇦Arabic
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Working hours
Monday â–ª Today
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday
Closed
Sunday
Closed
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