Olfa Karoui
Tunis, Tunisia
Olfa Karoui
Operations Manger - Buisness Developpement Manager
Category : Business management
With more than 6 years of experience in BPO and Customer Service internationally (Canada, France, Tunisia), I help companies scale their operations and maximize their profitability. As a specialist in team management and process optimization, I transform your data into concrete growth levers.
🎯 My impact zones:
Operations & Scaling: Structuring workflows, resource planning, and eliminating bottlenecks.
Tech & AI: CRM integration (Salesforce, HubSpot), Cloud Telephony (Aircall, RingCentral) and AI Voice (ElevenLabs).
Account Management: B2B negotiations, Quality Management (QA) and customer loyalty.
Ready to optimize and propel your operations? Contact me!
🎯 My impact zones:
Operations & Scaling: Structuring workflows, resource planning, and eliminating bottlenecks.
Tech & AI: CRM integration (Salesforce, HubSpot), Cloud Telephony (Aircall, RingCentral) and AI Voice (ElevenLabs).
Account Management: B2B negotiations, Quality Management (QA) and customer loyalty.
Ready to optimize and propel your operations? Contact me!
Working hours
- Monday:08h00 To 18h00
- Tuesday:08h00 To 18h00
- Wednesday:08h00 To 18h00
- Thursday:08h00 To 18h00
- Friday:08h00 To 18h00
- Saturday:Not available
- Sunday:Not available
- 🇬🇧 English
- 🇫🇷 French
- 🇲🇦 Arabic
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