I am a Project Manager with 3+ years of hands-on experience scaling e-commerce operations and launching products across global marketplaces. I specialize in turning operational chaos into systems that let teams move fast—without sacrificing quality.
My Core Expertise:
Project & Program Management

Agile/Scrum framework (sprints, standups, retrospectives)
Waterfall methodology (for launches, migrations, compliance projects)
Risk management (RAID logs, dependency mapping, escalation protocols)
Cross-functional leadership (coordinating product, ops, finance, legal)
Stakeholder management (from C-suite to vendors to end customers)

E-Commerce & Marketplace Operations

Amazon Seller Central (catalog management, A+ content, advertising strategy)
Multi-marketplace expansion (Walmart Marketplace, eBay, Best Buy, TikTok Shop)
Vendor onboarding and seller enablement
Catalog enrichment and product data optimization
Competitive pricing strategies and inventory management
Compliance across regions (US, Canada, UK, EU, Mexico, Brazil)

Implementation & Launch Management

Led 20+ concurrent marketplace implementations for brands including GNC, Reebok, Forever 21, Bath & Body Works, and ABG
Account setup, KYC/compliance, tax and shipping configuration
Full catalog uploads with variant mapping
Listing optimization for search and conversion
Fulfillment workflow integration (FBA, Walmart Fulfillment Services, 3PL)
Go-live support and post-launch optimization
Process Optimization & Automation

Identified the real problem: Cut onboarding cycle time by 75% (60 days → 15 days) by diagnosing bottlenecks, not just executing tasks
Scaled throughput 3x without adding headcount through process redesign and automation
Reduced manual work by 30% through AI-powered automation (ChatGPT, Claude, n8n workflows)
Documentation and SOP creation that actually gets used
Built automation for order processing, reporting, and team workflows

Team Leadership & Culture

Built and managed an 8-person cross-functional team (100% retention)
Recruited, onboarded, and coached high-performing team members
Created scalable processes so the team could handle 3x volume without burnout
Strong communication across remote and co-located teams

Technical & Data Skills

Marketplace platform tools (Seller Central, Walmart Vendor Center, eBay API)
Analytics (Google Analytics, platform dashboards, custom dashboards)
Data interrogation and decision-making based on metrics
Process automation tools (n8n, Zapier, ChatGPT, Claude)
Basic Python/Streamlit (built an AI-powered SEO listing generation app independently)
Google Workspace, Asana, Monday.com, Jira


What I Do for Clients:
✓ Marketplace Expansion: Get your brand live on Amazon, Walmart, eBay, TikTok with full compliance and optimization
✓ Implementation Project Management: Lead launches, migrations, catalog uploads, fulfillment setup
✓ Process Optimization: Find the bottleneck (it's never what you think it is), fix it, measure the win
✓ Team Scaling: Build processes and documentation so your team can handle 3x volume without chaos
✓ Automation Strategy: Identify manual work, design workflows, implement automation (AI, no-code tools)
✓ Interim/Contract PM Support: Step in as needed without a long-term commitment
✓ SOP & Documentation: Create playbooks, processes, and training materials that teams actually use
✓ Stakeholder Management: Translate between ops, product, finance, and leadership