I’m a Remote Customer and Technical Support Specialist from the Philippines with over 15 years of experience supporting international clients via chat and email. I help businesses provide reliable, friendly, and efficient support to their customers worldwide.

I’m currently looking for remote roles in customer support, technical support, and virtual assistance where I can handle tickets, troubleshoot issues, and communicate clearly with customers and internal teams. I especially enjoy working with clients who value long-term collaboration, professionalism, and measurable results.

Over the years, I’ve supported fintech, e-commerce, and tech companies in Australia, the UK, and the US, resolving app, billing, and account issues, as well as device, OS, and network problems. I’m experienced with tools like Zendesk, JIRA, Salesforce, Intercom, and Slack, and I’m comfortable working in fast-paced, remote, metrics-driven environments. My background as a PC technician also gives me a solid technical foundation for troubleshooting and explaining solutions in a simple, understandable way.

If you’re looking for a dependable, detail-oriented support professional who can represent your brand well and take care of your customers, I’d be happy to help. Feel free to invite me to your job or send me a message so we can discuss how I can support your business.