ROSEMARY ROSEMARY

Results-driven sales and customer service professional with 3+ years of high-volume, phone-based experience building client relationships and exceeding performance metrics. As a customer support specialist, I manage tickets, respond to inquiries, resolve complaints, and maintain positive customer relationships across email, chat, and social platforms. I follow brand tone, use saved replies where necessary, and escalate issues when required. My goal is always customer satisfaction and retention.