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Rupam Karmakar - cover
Rupam Karmakar

Rupam Karmakar

P2P/AP Specialist
📍 Kolkata, India · (0) · Member since October 2026
Availability
🏠 Works remotely / from home Yes No
🧰 Travels to client Yes No
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Presentation

I provide professional Finance Operations, Procure-to-Pay (P2P), Accounts Payable, Vendor Management, IT Asset Management, MIS Reporting, Reconciliation, and Business Process Support for businesses that need reliable remote assistance.
With strong experience in corporate business operations, I help organizations improve accuracy, reduce operational workload, organize data, and maintain efficient processes.
My Services Include:
- Accounts Payable & Invoice Processing – invoice validation, PO/non-PO processing, 2-way/3-way matching, invoice tracking, exception handling, and AP ageing.
- P2P Operations – PO verification, GR tracking, invoice matching, procurement coordination, payment follow-up, and process tracking.
- Vendor Management – vendor reconciliation, statement matching, discrepancy identification, query tracking, and follow-ups.
- IT Asset Management
- Excel & MIS Reporting – operational trackers, dashboards, KPI reports, ageing reports, reconciliation reports, and management MIS.
- Process Improvement – Process controls, and identifying opportunities to reduce manual work.
- SLA & KPI Tracking – performance monitoring, backlog tracking, turnaround time, exception reporting, and management reporting.

Why Work With Me?
I combine process knowledge, attention to detail, analytical thinking, and strong operational discipline. My focus is not just completing tasks, but ensuring that the work is accurate, organized, traceable, and delivered on time.

I can support one-time projects, short-term assignments, recurring weekly/monthly work, backlog clearing, or ongoing part-time remote operations.

Whether you need help with invoices, vendors, P2P operations, asset records, reconciliations, Excel reporting, or process documentation, I can provide structured and dependable support.
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Background

Business Process lead
Tata Consultancy Dervices · 24/07/2025 – Today
Managing end-to-end IT Asset Management (ITAM) and Finance Operations, covering procurement, asset deployment, maintenance, transfers, returns, disposal, Goods Receipt (GR), invoice validation, vendor master-data management, and ERP updates for financial processing. Coordinating with Accounts Payable, Procurement, Finance, vendors, and business stakeholders to resolve invoice discrepancies and ensure timely payment processing. Managing PC leasing invoices, contract and policy compliance, asset reconciliations, inventory audits, and audit-readiness activities. Preparing MIS reports, dashboards, benchmarking analysis, SLA/KPI tracking, and Quarterly Performance Review (QPR) presentations. Supporting process standardization, automation, continuous improvement, data accuracy, and operational efficiency while ensuring compliance with defined processes and controls.
Assistant Manager
Genpact India pvt Ltd · 10/01/2018 – 24/06/2025
Managed end-to-end Accounts Payable (AP) Helpdesk and Procure-to-Pay (P2P) operations, handling invoice processing, vendor queries, payment-status requests, reconciliations, and exception management. Supported PO/non-PO invoices, 2-way/3-way matching, PO/GR/invoice discrepancy resolution, duplicate invoice identification, invoice rejections, and missing-document follow-ups. Coordinated with AP, Procurement, Finance, vendors, and business stakeholders to resolve issues within defined SLAs. Managed AP ticket/email queues, ageing, escalations, and resolution tracking. Prepared daily/weekly MIS reports covering SLA, KPI, productivity, backlog, and ageing. Contributed to process improvement, automation, SOP development, standardization, and workflow optimization while maintaining accuracy, compliance, and service quality.
Customer Service Advisor
Concentrix India pvt ltd · 19/11/2016 – 21/12/2017
- Managed AP Helpdesk operations, handling invoice, payment-status, and vendor-related queries
- Supported PO and non-PO invoice processing, including invoice validation, submission, and status tracking.
- Investigated PO/GR/Invoice discrepancies and supported 2-way and 3-way matching.
- Managed invoice exceptions, duplicates, and missing documentation and coordinated timely resolution
- Handled vendor queries related to invoice status, payment status, remittance, and outstanding balances
- Performed vendor statement reconciliation and followed up on pending invoices and ageing items
- Coordinated with AP to resolve invoice and payment issues
- Managed AP ticket/email queues, prioritizing queries based on urgency, ageing, and SLA requirements
- Tracked escalations, resolutions, SLA compliance, and turnaround times to ensure timely closure
- Prepared daily/weekly AP Helpdesk MIS and KPI reports covering query volumes, ageing, pending items, SLA performance, and resolution status
🇬🇧English
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Working hours

Monday
From08h00To18h00
Tuesday
From08h00To18h00
Wednesday
From08h00To18h00
Thursday
From08h00To18h00
Friday
From08h00To18h00
Saturday â–ª Today
Closed
Sunday
Closed
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